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Zendesk Support VS Postmark

Compare Zendesk Support VS Postmark and see what are their differences

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Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Postmark logo Postmark

Postmark is the easiest and most reliable way to be sure your important transactional emails get to the inbox. Simply & reliably parse recieved email to JSON for your webapp.
Not present
  • Postmark Landing page
    Landing page //
    2024-03-19

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Postmark videos

+ Add

Using Postmark to send email from Darkroom Booth

Category Popularity

0-100% (relative to Zendesk Support and Postmark)

Zendesk Support

Postmark

Customer Support
100 100%
Customer Support
0% 0
Email Marketing
0 0%
Email Marketing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Email Delivery
0 0%
Email Delivery
100% 100

User comments

Share your experience with using Zendesk Support and Postmark. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Postmark

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Postmark Reviews

7 Best Transactional Email Services: Sendgrid vs. Mandrill & More
Postmark are the most expensive transactional email service (10x the cost of Amazon SES), so what do they do to justify the sky high pricing? Their focus seems to be on providing a high-end service using only the best hardware and software to keep your receive rates high, and your data secure. The impression I get with Postmark is that they’re one of the more transparent...
Source: www.ventureharbour.com

Social recommendations and mentions

Based on our record, Postmark seems to be more popular. It has been mentiond 50 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

Postmark mentions (50)

  • 7 Best Transactional Email Platforms in 2024 Compared 📬
    Postmark is a transactional email service based in Chicago, Illinois. Postmark was a bootstrapped company founded in 2009 by two co-founders. After years of running the company together, the founders decided to step away and sold Postmark to ActiveCampaign in May 2022. - Source: dev.to / about 1 month ago
  • Ask HN: What do you recommend for SaaS broadcast emails?
    I use Postmark (https://postmarkapp.com/) for transactional emails OnlineOrNot has an email-only auth option, and it was the only provider I found that could actually deliver emails in a second or so (rather than minutes). - Source: Hacker News / 4 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Postmark - 100 emails/month free, unlimited DMARC weekly digests. - Source: dev.to / 5 months ago
  • How do people send system messages to (human) clients these days?
    When building apps/websites I often need to send messages to the business owner / admin. The messages range from almost logging type messages such as - "Payment failed for Order 123, please manually process the transaction" to generic contact forms on a website: - "FirstName LastName sent a message with the following text: something something something" My knowledge is rather old and currently I just send email... - Source: Hacker News / 10 months ago
  • how I got customer onboarding right
    Sendgrid, Mailgun, or Postmark are great solutions if you have a need for transactional emails that are technical. I still prefer using Customer.io for this need. If you’re unsure what transactional emails are, check out this guide. Source: 10 months ago
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What are some alternatives?

When comparing Zendesk Support and Postmark, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SendGrid - Learn why more developers choose SendGrid for their email deliverability service to send transactional emails triggered by web apps. Get started for free

Zoho Desk - Industry's first context-aware Helpdesk Software

Mailgun - A set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Mailjet - All-in-one email service provider that provides maximum insight and deliverability results for both marketing and transactional emails.

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