Software Alternatives, Accelerators & Startups

Zendesk Support VS Scrapy

Compare Zendesk Support VS Scrapy and see what are their differences

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Scrapy logo Scrapy

Scrapy | A Fast and Powerful Scraping and Web Crawling Framework
Not present
  • Scrapy Landing page
    Landing page //
    2021-10-11

Zendesk Support videos

Introduction to Zendesk Support (for beginners)

Scrapy videos

Python Scrapy Tutorial - 22 - Web Scraping Amazon

More videos:

  • Demo - Scrapy - Overview and Demo (web crawling and scraping)
  • Review - GFuel LemoNADE Taste Test & Review! | Scrapy

Category Popularity

0-100% (relative to Zendesk Support and Scrapy)
Customer Support
100 100%
0% 0
Web Scraping
0 0%
100% 100
Help Desk
100 100%
0% 0
Data Extraction
0 0%
100% 100

User comments

Share your experience with using Zendesk Support and Scrapy. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Scrapy

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Scrapy Reviews

Top 15 Best TinyTask Alternatives in 2022
The software is simply deployable via the cloud, or you can host the spiders on your server using Scrapy. Only the rules need to be written; Scrapy will take care of the rest to separate the facts. With Scrapy’s portability and ability to run on Windows, Linux, Mac, and BSD platforms, new features can be added without affecting the program’s core.

Social recommendations and mentions

Based on our record, Scrapy seems to be more popular. It has been mentiond 95 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

Scrapy mentions (95)

  • Analyzing Svenskalag Data using DBT and DuckDB
    Using Scrapy I fetched the data needed (activities and attendance). Scrapy handled authentication using a form request in a very simple way:. - Source: dev.to / 16 days ago
  • Scrapy Vs. Crawlee
    Scrapy is an open-source Python-based web scraping framework that extracts data from websites. With Scrapy, you create spiders, which are autonomous scripts to download and process web content. The limitation of Scrapy is that it does not work very well with JavaScript rendered websites, as it was designed for static HTML pages. We will do a comparison later in the article about this. - Source: dev.to / about 2 months ago
  • What is SERP? Meaning, Use Cases and Approaches
    While there is no specific library for SERP, there are some web scraping libraries that can do the Google Search Page Ranking. One of them which is quite famous is Scrapy - It is a fast high-level web crawling and web scraping framework, used to crawl websites and extract structured data from their pages. It offers rich developer community support and has been used by more than 50+ projects. - Source: dev.to / 7 months ago
  • Creating an advanced search engine with PostgreSQL
    If you're looking for a turn-key solution, I'd have to dig a little. I generally write a scraper in python that dumps into a database or flat file (depending on number of records I'm hunting). Scraping is a separate subject, but once you write one you can generally reuse relevant portions for many others. If you can get adept at a scraping framework like Scrapy you can do it fairly quickly, but there aren't many... - Source: Hacker News / 12 months ago
  • What do .NET devs use for web scraping these days?
    I know this might not be a good answer, as it's not .NET, but we use https://scrapy.org/ (Python). Source: about 1 year ago
View more

What are some alternatives?

When comparing Zendesk Support and Scrapy, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Apify - Apify is a web scraping and automation platform that can turn any website into an API.

Zoho Desk - Industry's first context-aware Helpdesk Software

ParseHub - ParseHub is a free web scraping tool. With our advanced web scraper, extracting data is as easy as clicking the data you need.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Scraper API - Easily build scalable web scrapers