Software Alternatives, Accelerators & Startups

Zendesk VS Amazon EC2

Compare Zendesk VS Amazon EC2 and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Amazon EC2 logo Amazon EC2

Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Amazon EC2 Landing page
    Landing page //
    2023-04-06

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Amazon EC2 videos

Introduction to Amazon EC2 - Elastic Cloud Server & Hosting with AWS

More videos:

  • Review - What is Amazon EC2? (Part 1) | AWS Training

Category Popularity

0-100% (relative to Zendesk and Amazon EC2)
Customer Support
100 100%
0% 0
Cloud Computing
0 0%
100% 100
Help Desk
100 100%
0% 0
Cloud Infrastructure
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Amazon EC2

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Amazon EC2 Reviews

We have no reviews of Amazon EC2 yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Amazon EC2 should be more popular than Zendesk. It has been mentiond 65 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Amazon EC2 mentions (65)

  • Deploying a Static Website on AWS EC2 with Nginx: A Comprehensive Guide
    What is AWS EC2? Amazon Elastic Compute Cloud (EC2) is a core service within AWS that provides on-demand virtual machines (instances). You can select from a diverse range of instance types to match your specific computational needs. AWS EC2 enables elastic scaling, allowing you to adjust compute power up or down based on requirements. - Source: dev.to / 2 days ago
  • Deploying a static website with AWS EC2 using Nginx
    An Amazon Web Service EC2 instance is one of the most popular AWS services worldwide. It is a virtual server in the AWS Cloud that provides the computing resources your applications and services need to run, such as CPU, memory, storage, and networking. - Source: dev.to / 2 days ago
  • Disaster Recovery Strategies for EC2 Deployments
    Disaster recovery is a critical component of any IT infrastructure. It ensures that your applications and data are protected in the event of an unexpected outage or disaster. In this blog post, we will explore different disaster recovery strategies for Amazon Elastic Compute Cloud (EC2) deployments. - Source: dev.to / 2 months ago
  • Compliant infrastructure using infrastructure as code
    When you are using compute you have a lot of options. One of these options is Amazon EC2. In a world where more and more workloads become serverless. You might still have this use-case that is better off on EC2. But, how do you combine EC2 with compliance and security? In this blog post we will explore how we can build a compliant and secure EC2 stack. - Source: dev.to / 4 months ago
  • Hosting an Angular application in a Docker container on Amazon EC2 deployed by Amazon ECS
    In this article, a WEB application using the latest version of Angular in a built Docker image will be hosted on Amazon EC2 (Elastic Compute Cloud) and deployed by Amazon ECS (Elastic Container Service) using an Amazon ECR (Elastic Container Registry) containers repository. - Source: dev.to / 4 months ago
View more

What are some alternatives?

When comparing Zendesk and Amazon EC2, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DigitalOcean - Simplifying cloud hosting. Deploy an SSD cloud server in 55 seconds.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Linode - We make it simple to develop, deploy, and scale cloud infrastructure at the best price-to-performance ratio in the market.Sign up to Linode through SaaSHub and get a $100 in credit!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Microsoft Azure - Windows Azure and SQL Azure enable you to build, host and scale applications in Microsoft datacenters.