Software Alternatives, Accelerators & Startups

Zendesk VS AppReviewBot

Compare Zendesk VS AppReviewBot and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

AppReviewBot logo AppReviewBot

Get new iOS App Store and Google Play Store reviews directly in Slack, Microsoft Teams or Mattermost as soon as they happen. Unlimited apps, every country.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • AppReviewBot Landing page
    Landing page //
    2023-04-10

Hello App Devs!

AppReviewBot makes it easy to respond to every single review your app receives. Not only that, but when you're able to view app reviews in an organized way you can learn from the information users are giving you. AppReviewBot is easy to use, first, search for your app on our home page, then choose where you would like your app reviews to be sent to. Your reviews will populate in the corresponding Slack or MS Teams channel as soon as they are received by the App Store or Play Store. Our customers report a substantial increase in the amount of reviews they are able to respond to with AppReviewBot.

Go beyond the basic, take your user feedback to another level by creating a competitor-reviews channel. Search for your competitors's apps at https://AppReviewBot.com and add them to a new Slack or MS Teams channel dedicated to receiving app reviews from other apps in your space. The relevant user feedback that populates in this channel can be a powerful source of information, helpful in making key decisions about the future of your app.

AppReviewBot has proven that small changes can make massive differences.

Zendesk features and specs

No features have been listed yet.

AppReviewBot features and specs

  • Monitoring tool: The easiest way to monitor app reviews
  • Slack integration: Use the power of Slack to change your app review experience
  • Microsoft Teams Notifications: Be the first to know when a user leaves a review on your app
  • Real-time Tracking: Receive app reviews as soon as they are published

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

AppReviewBot videos

Welcome to AppReviewBot

More videos:

  • Tutorial - Using Slack RSS Integration for Apple App Reviews
  • Review - Native Slack Integration vs. AppReviewBot

Category Popularity

0-100% (relative to Zendesk and AppReviewBot)
Customer Support
100 100%
0% 0
App Reviews
0 0%
100% 100
Help Desk
100 100%
0% 0
Customer Feedback
0 0%
100% 100

User comments

Share your experience with using Zendesk and AppReviewBot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and AppReviewBot

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

AppReviewBot Reviews

We have no reviews of AppReviewBot yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zendesk should be more popular than AppReviewBot. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

AppReviewBot mentions (3)

  • Monitor your app like a pro
    Want to optimise your app and monitor your app like a pro? Here’s Appreviewbot that makes it possible for you.That can help identify performance,that can impact an app's scalability. By monitoring and optimising performance, developers can ensure their app can handle increased user traffic and usage. Source: about 1 year ago
  • Now get your app reviews easily and quickly with Appreviewbot
    Tired of manually managing your app's reviews? Let Appreviewbot do the work for you. Sign up now and enjoy seamless reviews monitoring. Within Slack, Discord and Microsoft Teams. Source: over 1 year ago
  • 5 Best Slack Bots for App Developers in 2021
    The difference between clicking around in the back of the Google Play Console looking to see if you have any new reviews vs. Receiving a “PING” in your dedicated #app-reviews Slack channel can not be overstated. Replying to every app store review you receive should be a goal that all app developers aspire to achieve. AppReviewBot makes this challenge easy with reply and translation links directly in Slack.... - Source: dev.to / over 3 years ago

What are some alternatives?

When comparing Zendesk and AppReviewBot, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AppFollow - AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Appbot - AI-powered sentiment analysis & text mining for app reviews and customer feedback. Appbot helps Product, Marketing & Support teams improve faster.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ReviewBot - Get notified when someone leaves a review about your company. Review monitoring via Slack, Email, Microsft Teams, Zendesk & More