Software Alternatives, Accelerators & Startups

Zendesk VS Burp Suite

Compare Zendesk VS Burp Suite and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Burp Suite logo Burp Suite

Burp Suite is an integrated platform for performing security testing of web applications.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Burp Suite Landing page
    Landing page //
    2023-06-16

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Burp Suite videos

Web App Penetration Testing - #1 - Setting Up Burp Suite

More videos:

  • Review - Burp Suite Pro Walkthrough

Category Popularity

0-100% (relative to Zendesk and Burp Suite)
Customer Support
100 100%
0% 0
Security
0 0%
100% 100
Help Desk
100 100%
0% 0
Web Application Security
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Burp Suite

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Burp Suite Reviews

10 Best Burp Suite Alternatives For Windows In 2023
Answer: Burp Suite is popular in industry circles as an effective web application security tester. It is known for its penetration testing and vulnerability detection skills. Developers who hail the tool praise it for its comprehensive UI and report generating capabilities. Burp Suite also receives a lot of flak for its inability to automatically verify detected threats and...
Best Burp Suite Alternatives (Free and Paid) for 2023
Burp Suite is a vulnerability scanner used to execute manual security testing of web applications whereas ManageEngine Vulnerability Manager Plus is a complete vulnerability management software that not only offers continual visibility, comprehensive coverage, risk-based assessment but also provides built-in remediation with patching for vulnerabilities, misconfigurations...
Burp suite alternatives
Burp suite is a set of tools used for penetration testing of a web application. It is the most popular tool among web security researchers and bug hunters. Its ease of use makes it make it more suitable for the uses. Still, there are other alternatives are there in the market which can be used in place of burp suite. In this article, we are going to these alternatives of...
Source: www.educba.com
10 Best Tenable Nessus Alternatives For 2021 [Updated List]
Burp Suites is a web application security scanner ideal for identifying zero-day and other types of exotic vulnerabilities. It is most prominently used by penetration testers. It features a centralized visual dashboard that provides a holistic snapshot of all your assets, scanned activity, and detected vulnerabilities in the form of comprehensive graphs and stats.
Best Nessus Alternatives (Free and Paid) for 2021
Burp Suite by PortSwigger an advanced set of tools for finding and exploiting vulnerabilities in web applications – all within a single product. From a basic intercepting proxy to a cutting-edge vulnerability scanner, it can be used to test and report on a large number of vulnerabilities, including SQLi, XSS, and the whole OWASP top 10.

Social recommendations and mentions

Based on our record, Burp Suite should be more popular than Zendesk. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Burp Suite mentions (13)

  • OWASP Dependency Check in Node js 🛡️
    In addition, tools such as snyk or burp can be used to control the dependencies of a project. - Source: dev.to / 7 days ago
  • How do I by pass two step verification?
    Check https://portswigger.net, they have learning material and labs about this topic. Source: over 1 year ago
  • I want to make a website with django. What are best courses/syllabus for it?
    I ask about serving websites because understanding how a web server works (very basically) with a browser or any client is a huge step in understanding HTTP, host headers, and even host header attacks (if you're into that sort of thing.. As an aside I did a quick google search and https://portswigger.net/ showed up.. Apparently they have interactive labs and very informative documentation on various attack... Source: almost 2 years ago
  • How to get better at CTFs?
    As you are quite new to the hobby, I would definitely recommend you go to portswigger.net academy. They give you a quite thorough understanding in all the fundamentals and they have labs set up where you can practice everything you learn at each step. The best part is you can learn at your own pace and it's all free. Source: almost 2 years ago
  • Intercept android app traffic in Burp Suite: From root to hack [ULTIMATE GUIDE for bug hunters]
    Connect your PC (with Burp Suite installed) and Android to the same network. > Note — Here my PC’s IP is 192.168.43.20 and Android’s IP is 192.168.43.180. - Source: dev.to / almost 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Burp Suite, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nessus - Nessus Professional is a security platform designed for businesses who want to protect the security of themselves, their clients, and their customers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Qualys - Qualys helps your business automate the full spectrum of auditing, compliance and protection of your IT systems and web applications.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

OpenVAS - The Open Vulnerability Assessment System (OpenVAS) is a framework of several services and tools...