Zendesk Reviews

1. stu14

   20 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Detectify Reviews

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

Detectify mentions (4)

• What are the actual security implications of port forwarding?

  Detectify once made an offer of making free scans which I took them up on. There are plenty of free Content Security Policy (CSP) and other vulnerability checkers around such as Observatory or Pentest. Shields UP!! Will identify which ports you have open. Source: 8 months ago

• Ask HN: Who is hiring? (February 2022)

  Detectify | Community Manager, Crowdsource | REMOTE (Offices in Boston, US & Stockholm, Sweden. We help with relocation if wanted) https://detectify.com/ We are a cyber security company in the industry, and more specifically the EASM (External Attack Surface Monitoring) space by automating and scaling the knowledge of hundreds of ethical hackers through our SaaS platform. Currently through our unique to Detectify... - Source: Hacker News / over 2 years ago

• DAST in Gitlab

  A concept-level idea would be this: 1) For your staging/UAT environment pipeline stages, add a "DAST scan" step, eg. With Detectify (which also has an API accommodating this need) 2) I'd assume, independently from the DAST scan, you ran some tests on UAT. Allow the scan to complete during the time it takes to run your UAT tests. After that, you'll get a report (automated or not) from your scanner. 3) When... Source: about 3 years ago

• Subdomain Takeover: Ignore This Vulnerability at Your Peril

  Subdomain takeover was pioneered by ethical hacker Frans Rosén and popularized by Detectify in a seminal blogpost as early as 2014. However, it remains an underestimated (or outright overlooked) and widespread vulnerability. The rise of cloud solutions certainly hasn't helped curb the spread. - Source: dev.to / over 3 years ago