Software Alternatives, Accelerators & Startups

Zendesk VS Firefox Relay

Compare Zendesk VS Firefox Relay and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Firefox Relay logo Firefox Relay

Keep your email safe from hackers & trackers...
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Firefox Relay Landing page
    Landing page //
    2023-05-14

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Firefox Relay videos

Meet Firefox Relay, a privacy-first and free product that hides your real email address

Category Popularity

0-100% (relative to Zendesk and Firefox Relay)
Customer Support
100 100%
0% 0
Email
0 0%
100% 100
Help Desk
100 100%
0% 0
Disposable Email
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Firefox Relay

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Firefox Relay Reviews

We have no reviews of Firefox Relay yet.
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Social recommendations and mentions

Based on our record, Firefox Relay seems to be a lot more popular than Zendesk. While we know about 83 links to Firefox Relay, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Firefox Relay mentions (83)

  • Protect your emails (short note)
    Other services like this one: addy.io or relay.firefox.com (no pgp, as I remember). - Source: dev.to / 2 months ago
  • Everyone Wants Your Email Address. Think Twice Before Sharing It
    Firefox Relay is a handy assistant to at least stymie email tracking and is neatly integrated with the browser. The free tier gets you a few masked emails that forward to your actual inbox. You can't reply through the masked email without paying, but that might not be necessary for all. It feels like retaining some semblance of privacy is a losing battle. Data clean rooms are industry standard now and many... - Source: Hacker News / 5 months ago
  • Mozilla names new CEO as it pivots to data privacy
    That isn't alarmist, but almost all privacy features in Brave are already in Firefox as well. Looking at this page: - Chromium customizations: Not necessary in Firefox - Client-side encryption for Brave Sync: https://support.mozilla.org/en-US/kb/how-firefox-sync-keeps-your-data-safe-even-if-tls-fails - DeAMPing: I think AMP has been dead for a few years now - Limiting network server calls: I think this is a bit... - Source: Hacker News / 5 months ago
  • Mozilla Monitor Plus: automatically remove your personal info from data brokers
    > In a sense, it sounds like the advice of the services is less subscribing to them than trying not to have a few e-mails that map to your personal identity. Firefox Relay is a great way to do that :) https://relay.firefox.com Integrating that with Monitor is pretty high on at least my personal wish list. - Source: Hacker News / 5 months ago
  • Ask HN: How can we help Firefox not to dissapear?
    > In what ways has mozilla meaningfully dared to try and expand their revenue streams? I think that Mozilla VPN is pretty nice. It's based on Mullvad VPN, so they seem to know their audience (given that Mullvad has a pretty okay reputation among many tech savvy or privacy conscious folks, a lot of which probably use something like Firefox as well): https://www.mozilla.org/en-US/products/vpn/ I guess there's also... - Source: Hacker News / 8 months ago
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What are some alternatives?

When comparing Zendesk and Firefox Relay, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SimpleLogin - Receive and send emails anonymously. Create a unique email address for each website to avoid cross-site tracking and protect your inbox from spam, phishing and data breaches.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AnonAddy - Create unlimited aliases for free. Protect your email from spam using disposable addresses. Encrypt forwarded emails with PGP encryption using this service.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

33Mail - Simple free disposable email address service, unlimited free disposable email addresses.