Software Alternatives, Accelerators & Startups

Zendesk VS GetStream.io

Compare Zendesk VS GetStream.io and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

GetStream.io logo GetStream.io

APIs for the development of scalable newsfeeds and chat applications.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • GetStream.io Landing page
    Landing page //
    2023-06-30

GetStream.io

$ Details
paid
Platforms
iOS Android REST API Cross Platform
Release Date
2014 January
Startup details
Country
United States
State
Colorado
City
Boulder
Founder(s)
Thierry Schellenbach
Employees
100 - 249

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

GetStream.io videos

Reviewing Your Twitch Channels LIVE - STREAM REVIEW EP14

More videos:

  • Review - Do you REALLY need a Stream Deck? - Elgato Stream Deck XL Review & Explanation
  • Review - Ninja Reviews the Elgato Stream Deck

Category Popularity

0-100% (relative to Zendesk and GetStream.io)
Customer Support
100 100%
0% 0
APIs
0 0%
100% 100
Help Desk
100 100%
0% 0
Productivity
0 0%
100% 100

User comments

Share your experience with using Zendesk and GetStream.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and GetStream.io

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    šŸ Competitors: HubSpot, Freshdesk
    šŸ‘Ž Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

GetStream.io Reviews

We have no reviews of GetStream.io yet.
Be the first one to post

Social recommendations and mentions

Based on our record, GetStream.io should be more popular than Zendesk. It has been mentiond 29 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iā€™d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

GetStream.io mentions (29)

  • Unlocking Real-Time Chat with GetStream.io: A Developer's Guide šŸ’¬
    In today's fast-paced digital world, real-time communication is key. Whether you're building a messaging app, a social media platform, or a customer support system, integrating a reliable and scalable chat solution is crucial. This is where GetStream.io comes into play. GetStream.io offers a robust chat API that makes it easy to add real-time chat functionality to your applications. In this post, we'll explore how... - Source: dev.to / 21 days ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Getstream.io ā€” Build scalable In-App Chat, Messaging, Video and audio, and Feeds in a few hours instead of weeks. - Source: dev.to / 5 months ago
  • Recommendations for an external messenger integration/API?
    I have looked into a getstream.io integration, however it seems that the Ruby SDK is really treated as a second class citizen. There's bugs with the documented API (I'm having issues even creating users and querying users), the usage of the gem is low and there is an open issue since May that no one has even looked at, which doesn't give me hope for long term support. Source: 8 months ago
  • On what side project you guys are working on?
    An ultralight social media app with no dependencies that can run on shared web hosting. It's an API like Getstream, so F/E is up to you. I've had a fork of it in production for 2.5 years on a subscription site that generates a small income. Source: 12 months ago
  • Need Advice : Choosing Between Stream and MirrorFly for Chat Implementation
    Now, I'm seeking your advice and opinions. If you have experience using Stream or MirrorFly for chat implementation, I'd greatly appreciate any insights you can provide. Here are some questions I have:. Source: almost 1 year ago
View more

What are some alternatives?

When comparing Zendesk and GetStream.io, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SendBird - SendBird is messaging-as-a-service.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Pusher - Pusher is a hosted API for quickly, easily and securely adding scalable realtime functionality via WebSockets to web and mobile apps.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ZmURL - Build a beautiful page for your Zoom event in 2 minutes