Software Alternatives, Accelerators & Startups

Zendesk VS Glimpse

Compare Zendesk VS Glimpse and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Glimpse logo Glimpse

Discover trends before they're trending
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Glimpse Landing page
    Landing page //
    2023-10-21

Use the code saashub for 50% off your first month

Glimpse

Pricing URL
-
$ Details
freemium $49.0 / Monthly (Pro)
Platforms
Google Chrome
Release Date
2022 February

Zendesk features and specs

No features have been listed yet.

Glimpse features and specs

  • Absolute Search Volume: Yes
  • Trend Discovery: Yes
  • People Also Search: Yes
  • Channel Breakdown: Yes
  • Trend Trajectory: Yes
  • Trend Forecasting: Yes
  • Topic Map: Yes
  • Data Export (Google Sheets / Excel): Yes
  • Google Search Console Sync: Yes
  • Amazon Search Data: Yes
  • Trend Alerts: Yes
  • Seasonality: Yes

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Glimpse videos

Glimpse Review - with Tom Vasel

More videos:

  • Review - The Begg Knives Steelcraft Mini Glimpse Pocketknife: The Full Nick Shabazz Review
  • Review - Blade - Glimpse FPV - Review and Flight

Category Popularity

0-100% (relative to Zendesk and Glimpse)
Customer Support
100 100%
0% 0
Trends
0 0%
100% 100
Help Desk
100 100%
0% 0
Productivity
0 0%
100% 100

Questions and Answers

As answered by people managing Zendesk and Glimpse.

What makes your product unique?

Glimpse's answer:

Glimpse leverages a proprietary algorithm that doesn’t have the lag that other search volume data providers have. Other providers have a number of issues, including lag time and bundling similar keywords together, which decrease the accuracy of their estimates. This is especially important for trends - for example, many of the other tools showed “chatgpt” having 0 or minimal search volume in mid-January 2023 when Glimpse showed it having 4M searches. Google Trends data doesn't suffer from these issues, and Glimpse's data is the only source that aligns with Google Trends.

User comments

Share your experience with using Zendesk and Glimpse. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Glimpse

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Glimpse Reviews

We have no reviews of Glimpse yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Glimpse should be more popular than Zendesk. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Glimpse mentions (16)

  • Advices on making money online.
    If you want to build something instead, I suggest taking a look at indie hackers to see what other people are doing or using a tool like glimpse to find trends before they pop-off and build a solution to those things. Source: 11 months ago
  • What job would be the best for someone just getting into Computer Science?
    The most valuable and impressive thing you can do is build a business. Hands down. Especially if it makes money. That will show you're not just a cog in the wheel but able to critically think and have valuable practical skillsets. I would experiment with something that has tailwinds. Like an AI business, or a VR business once the new apple VR app store comes out. you'd be shocked at how much you can make... Source: almost 1 year ago
  • I want to help entrepreneurs start successful businesses
    For example; trends.co is not very good because the people that write for them are journalists, not business owners so although the writing is good, the ideas are poorly researched. On the other hand, meetglimpse.com is pretty good, they have nuanced and unique business ideas that you can take advantage of but the market research behind it is a little lacking, their chrome extension tool is great tho. And then... Source: about 1 year ago
  • What realistic online business could I start these days with 5000$
    a lot of things. I've built 3 online businesses that were profitable with under $1000. it's really just a hustle once you get product market fit. Starting something online shouldn't take that much money if you know how to test it. Check out like trends.vc, explodingideas.co, meetglimpse.com etc. They may be able to spark your creativity for ideas that could be good opportunities for the price point. Source: about 1 year ago
  • Underrated/lesser known side hustles?
    Great idea. You should scrape ideas from meetglimpse.com, explodingideas.co, trends.co and the other sites that post ideas. Would be an easy way to bulk up the document. Source: about 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Glimpse, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Exploding Topics - Get inspirations for blog posts, startup projects, cocktail conversations and beyond on Trennd, the one-stop aggregator for emerging search and social trends.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Trends - Explore Google trending search topics with Google Trends.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Widgeridoo - Custom and pre-made widgets for iOS and macOS