Software Alternatives, Accelerators & Startups

Zendesk VS Hack The Box

Compare Zendesk VS Hack The Box and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Hack The Box logo Hack The Box

An online platform to test and advance your skills in penetration testing and cyber security.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Hack The Box Landing page
    Landing page //
    2023-07-29

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Hack The Box videos

Hack The Box VIP Review

Category Popularity

0-100% (relative to Zendesk and Hack The Box)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Machine Data Analytics
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Hack The Box

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Hack The Box Reviews

Hack the Box vs TryHackMe – A Comparative Analysis
In the dynamic landscape of cybersecurity, the need to learn and evolve has never been greater. Security enthusiasts, pen-testers, and cybersecurity professionals need to stay ahead of potential adversaries. For this reason, platforms like Hack The Box (HTB) and TryHackMe (THM) have come to the fore, providing immersive environments to practice and learn cybersecurity...
Source: nextdoorsec.com
Top 5 Cyber Security Online Courses to Make a Good Pay
Hack The Box is targeted at offensive security and provides a live training place for hackers to practice their abilities without affecting production systems. For those who wish to be guided through the process, the course includes retiring boxes with write-ups by other members of the Hack The Box community. It also features active boxes with unpublished solutions. Hacking...

Social recommendations and mentions

Based on our record, Hack The Box should be more popular than Zendesk. It has been mentiond 67 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Hack The Box mentions (67)

  • Tips for a CS student in college who wants to get into cyber-sec?
    You could also put any work you have done such as I am this far on tryhackme.com or hackthebox.com. Source: 12 months ago
  • How long did it take for you to make 80-100k?
    Definitely. There’s (Try Hack Me)[http://tryhackme.com] and (Hack The Box)[http://hackthebox.com], which are both excellent interactive learning platforms. I’m less personally familiar with Hack The Box, but at least for Try Hack Me, there are free modules and there are also modules locked behind a subscription service (it was $90/year when I signed up last year). I found it very helpful when I was prepping for my... Source: about 1 year ago
  • Jak nauczyć się etycznego hackingu?
    I'm sure there are some great Polish resources out there, unfortunately, I only know English language resources like https://tryhackme.com, Https://hackthebox.com, Https://overthewire.org, Etc. Source: about 1 year ago
  • Linux noob
    Most people that get into pentesting are already pretty familiar with Windows/Linux/Networking concepts, so you have an uphill battle in front of you. hackthebox.com and the youtube channel Ippsec are good places to start. Source: over 1 year ago
  • How do I get started in all of this?
    Have to agree, for a beginner and even beyond that, http://tryhackme.com/ is a great resource. There are others like http://hackthebox.com/ but they are considered a little bit less beginner friendly. Source: over 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Hack The Box, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TryHackMe - TryHackMe is an online platform for learning and teaching cyber security, all through your browser.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

VulnHub - VulnHub provides materials allowing anyone to gain practical hands-on experience with digital security, computer applications and network administration tasks.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HackThisSite - Hack This Site is a legal free training ground for users to test and expand their hacking skills.