Software Alternatives, Accelerators & Startups

Zendesk VS Readwise

Compare Zendesk VS Readwise and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Readwise logo Readwise

Effortlessly rediscover and organize your Kindle highlights
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Readwise Landing page
    Landing page //
    2023-01-10

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Readwise videos

Readwise: How to use Spaced Repetition with your books

More videos:

  • Review - Keep track of Kindle highlights with Readwise [#49] Adam Franklin

Category Popularity

0-100% (relative to Zendesk and Readwise)
Customer Support
100 100%
0% 0
Bookmark Manager
0 0%
100% 100
Help Desk
100 100%
0% 0
Bookmarks
0 0%
100% 100

User comments

Share your experience with using Zendesk and Readwise. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Readwise

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Readwise Reviews

  1. Great help to review books

    I imported my kindle highlights, as many others. Now I daily review some highlights (thanks to a dashboard, I am motivated). And where I didn't create highlights, as I only listened to the audiobooks, I get the highlights from others. It also allows to create beautiful quotes. It adds the book cover and matches quote and background with colours found on the book title! Really nice!

    👍 Pros:    Review books|Beautiful quotes|Dashboard motivates

Social recommendations and mentions

Based on our record, Readwise seems to be a lot more popular than Zendesk. While we know about 81 links to Readwise, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Readwise mentions (81)

  • FEATURE REQUEST: Get notes without logging in
    I'm between apps at the moment! I would have used Notion except it wasn't possible to use the app on an e-ink screen. I need an app I can compose a synopsis on at the same time as export Kindle highlights to using https://readwise.io/, which narrows the options. I'm looking at Logseq at the moment. Source: 12 months ago
  • Pocket: It gets worse the more you use it
    Very much agree that Pocket has gotten worse as I've used it over the years. It's so bad I've mostly moved to the much better Readwise (https://readwise.io/). I'd be fully over if they actually supported a decent export (see below). It's sad because I'm probably in the 99th percentile of Pocket users in terms of usage and am happily paying them for Premium. I can't remember a significant improvement to Pocket in 2... - Source: Hacker News / 12 months ago
  • What’s the best way to take notes while reading?
    I tend to read highlight and annotate using a Kindle, and subscribe to https://readwise.io/ to transfer my notes to the web. I would like to have the workflow to be able to write up summaries of books, if only for my own reference. At the moment reading my notes is like reading a book in itself. Source: 12 months ago
  • How to take notes on technical books?
    Some of the things I am doing include highlighting using a Kindle, and with a subscription to https://readwise.io/ downloading those highlights to my laptop. It's possible to automatically orgnanise them into chapters and sections. Source: about 1 year ago
  • Looking for an app that will help me see my notes again.
    If it syncs with whatever notes app you're using Readwise might suit your needs. Source: about 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Readwise, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Knotes - An efficient, beautiful Kindle highlights & notes manager

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Klib - Kindle & iBooks Highlights Manager

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Clippings.io - Organize the notes you make on your Kindle