Software Alternatives, Accelerators & Startups

Zendesk VS Rockstor

Compare Zendesk VS Rockstor and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Rockstor logo Rockstor

Rockstor is a free and open source NAS (Network Attached Storage) operating system.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Rockstor Landing page
    Landing page //
    2023-08-01

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Rockstor videos

Rockstor Linux NAS Software

More videos:

  • Review - Rockstor 3.9.1 NAS Storage Installation + Configuration + Overview on Oracle VirtualBox [2017]
  • Tutorial - How to Install Rockstor 3.8 NAS + Review + VMware Tools on VMware Workstation Tutorial [HD]

Category Popularity

0-100% (relative to Zendesk and Rockstor)
Customer Support
100 100%
0% 0
Cloud Computing
0 0%
100% 100
Help Desk
100 100%
0% 0
Cloud Storage
0 0%
100% 100

User comments

Share your experience with using Zendesk and Rockstor. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Rockstor

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Rockstor Reviews

9 Of The Best FreeNAS Alternatives For Your Storage Needs
Rockstor is another excellent FreeNAS alternatives that come with a framework that can provide you with an open-source arrangement. The cost is reasonable, and it also provides you with a cloud server framework.
Top 7 FreeNas Alternative For Your PC
Rockstor is the free OS system released in GPL2 license & oriented to the NAS servers. This platform is based on CentOS 7, where Rockstor is added in the form of the additional RPMs, and the Anaconda installer is modified to make this the direct installation procedure. It is easy to install on basic hardware and virtualized with no issues.
Top 15 Best TrueNAS Alternatives In 2022
Users may quickly establish a reliable storage platform with the help of Rockstor’s four basic solutions, which come in the forms of personal cloud servers, SMB cloud servers, standard NAS servers, and custom solutions.
15 FreeNAS Alternatives 2020 | Best Storage Operating System
Rockstor is a free NAS management system and the best alternative to FreeNAS in 2020. It is an open-source, CentOS-based program and you can install it on any community hardware without advanced system requirements.The private cloud-based server system has a user-friendly, web-based UI that provides a secure shelter for information, online sharing provision, and snapshot...
15 Best FreeNas alternatives in 2020
This is based on Linux and BTRFS. This is provided with web UI that makes scheduling snapshots and replicating shares on single click. You can manage everything very easily with Rockstor’s web UI. This is why this is one of the best alternative to FreeNas in this list.

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Rockstor. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Rockstor mentions (4)

  • Does the NAS market really suck or did I miss something?
    I see everyone talking about FreeNAS and TrueNAS but what about RockStor? https://rockstor.com/ I've been using their free version for about two years now and so far rock solid (bar the irritating nag screen everytime I go to the dashboard). Source: over 1 year ago
  • RAID ZFS etc, what to use when not buying all disks at once
    There are OSes (like unraid or RockStor) that give you a GUI for some things, but those are strictly optional. Source: over 2 years ago
  • Why is Amahi not a popular home server solution?
    Rockstor is another one that rarely gets talked about. I never used it, but it looks interesting and might be good if someone wants a WebUI for managing btrfs. Source: about 3 years ago
  • NAS with BRTFS?
    If you're planning to make your own btrfs-based NAS, then you might find Rockstor interesting. Altought not perfect, I've been using it for a long time with zero issues. Source: over 3 years ago

What are some alternatives?

When comparing Zendesk and Rockstor, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OpenMediaVault - OpenMediaVault is the next generation network attached storage (NAS) solution based on Debian Linux.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

TrueNAS Core - TrueNAS Core (formerly FreeNAS) is a storage operating system strong and robust enough to meet the needs of enterprise level businesses.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Unraid - Simplicity. Flexibility. Scalability. Modularity. Unraid empowers you to build the system you’ve always wanted using your preferred hardware, software, and operating systems.