Software Alternatives, Accelerators & Startups

Zendesk VS Senior Insight

Compare Zendesk VS Senior Insight and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Senior Insight logo Senior Insight

Senior Insight is a software solution to help you manage operational, financial, & regulatory challenges encountered on a day-to-day basis.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Senior Insight Landing page
    Landing page //
    2021-09-16

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Senior Insight videos

No Senior Insight videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zendesk and Senior Insight)
Customer Support
100 100%
0% 0
Assisted Living Software
0 0%
100% 100
Help Desk
100 100%
0% 0
Medical Practice Management

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Senior Insight

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Senior Insight Reviews

We have no reviews of Senior Insight yet.
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Social recommendations and mentions

Based on our record, Senior Insight should be more popular than Zendesk. It has been mentiond 29 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Senior Insight mentions (29)

  • eMAR Senior Living | Senior Living EHR Solution
    By using Senior Insight to remain current on assessments staff have access to updated service plan items and the ability to document at any time. Capture services for Level of Care billing, enhance revenue or use the same documentation to show care delivered. Understand more about eMAR Senior Living. Visit us for more info https://seniorinsight.com. Source: over 1 year ago
  • eMAR Senior Living | Electronic Medication Administration Record
    Senior Insight provides exceptional value through our senior living EHR solution to the user at all levels, to be a cost effective solution, and To provide superior customer service and assisted living software support. Senior Insight understand that the difference between the success and failure of an Assisted living facility is three-fold: You have an understanding of the details of your operation; You must have... Source: over 1 year ago
  • Senior Living EHR Solution - eMAR/ /EHR Senior Living
    Senior living EHR solution is to manage the wellbeing, security, satisfaction of their loved ones. eMAR/ /EHR Senior Living improves medication, data collection, audit preparation, regulatory compliance, ADL Charting, Notes / HER, Census and Billing, Document Management Tools and many more. Assisted living software provides data on patients, care plans, resource allocation, and referral trends. To know more visit... Source: over 1 year ago
  • Senior Living EHR | EMR/EHR Senior Living
    Senior Insight’s powerful EMR/EHR Senior Living software provides a full array of tools and features designed specifically around providing the highest level of care to your residents. With over 15 years of operation management knowledge in mind, Senior Insight has been built for providers by providers. Senior Living EHR accessible 24/7 on all of your connected devices (computers, tablets, phones) so that you can... Source: almost 2 years ago
  • Software Senior Care | Assisted Living Software
    Senior Insight is the assisted living software provider company that has the flexibility of managing all of your resident’s documents in once place. Upload files, scan or receive documents via fax directly into the platform. Documents are available to then print, fax or email to any destination of your choice directly from our HIPAA compliant platform. Let our SMS text message notification system alert you on your... Source: almost 2 years ago
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What are some alternatives?

When comparing Zendesk and Senior Insight, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Eldermark Senior Living - Eldermark Senior Living provides reporting from clinical to billing & allows you to input data with assessments, clinical information, etc.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Vitals Software - We are a web-based #software solution, featuring #CRM, #Census #Assessments, #eMAR & #Billing used by #assistedliving and #seniorcare to manage operations

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Caremerge - Caremerge is a cloud-based platform that keeps team informed & cohesive through an interface & allows staff to manage senior wellness.