Software Alternatives, Accelerators & Startups

Zendesk VS ShapeShift

Compare Zendesk VS ShapeShift and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

ShapeShift logo ShapeShift

Buy cryptocurrency instantly without the need of an account.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • ShapeShift Landing page
    Landing page //
    2023-08-05

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

ShapeShift videos

ShapeShift Exchange Review 2020 - Beginners Guide

More videos:

  • Review - Shapeshift's New Platform Review (2020_ Plus, FREE KEEPKEY Giveaway!!
  • Review - Goodbye ShapeShift, They've Turned To The Dark Side

Category Popularity

0-100% (relative to Zendesk and ShapeShift)
Customer Support
100 100%
0% 0
Crypto
0 0%
100% 100
Help Desk
100 100%
0% 0
Cryptocurrencies
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and ShapeShift

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

ShapeShift Reviews

We have no reviews of ShapeShift yet.
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Social recommendations and mentions

Based on our record, ShapeShift should be more popular than Zendesk. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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ShapeShift mentions (14)

  • How Web3 Decentralization Can Dismantle Big Tech Monopolies in 2024
    Key funding DAOs such as BitDAO, ShapeShiftDAO, and FlamingoDAO bankroll Web3 projects spanning areas neglected by traditional VCs, like public goods development. - Source: dev.to / 4 months ago
  • Borrowing USDC with FOX: A Guide
    ShapeShift is a cryptocurrency exchange founded in 2014. After being pressured by regulations to add KYC requirements in 2018, ShapeShift decided to transition into a KYC-less self-custodial DEX with zero fees. Shapeshift works as a DEX aggregator, selecting the DEX route that costs the least to the user. Its platform also features an interface to access and control DeFi investments, and integration with fiat... Source: over 1 year ago
  • ElasticSwap-ShapeShift and Mainnet
    FOXy is the first yield bearing elastic supply token launched by the ShapeShift community, but the opportunity for cooperation on future innovative token pairs and innovation in the broader elastic supply space are endless. Not to mention, ElasticSwap will be fully integrating with the ShapeShift trading platform. Source: about 2 years ago
  • Product & Creative Services Looks to Continue Growth for the DAO & Retain Talent
    Benefits of this proposal passing: - Proposed Feature Product Roadmap for the DAO, encompassing: ShapeShift Mobile, current web app, new open-source web app, shapeshift.com, and other products the ShapeShift DAO launches - Feature specs for prioritized features including goals, success metrics, and acceptance criteria - UI/UX for each prioritized feature. - Front-end development - Reporting on product KPIs... Source: over 2 years ago
  • Why you should turn on whitelisting on your exchange. For the new guys and anyone who just hasn't thought of this scenario.
    The cheapest hardware wallet I have found for this is KEEPKEY for $10. I also own ledger and trezor. Keep key software shapeshift web interface is not great. However in combination with ELECTRUM I do like it. I just don't use their shapeshift.com web interface. There are probably other software wallets it works with as well. Source: over 2 years ago
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What are some alternatives?

When comparing Zendesk and ShapeShift, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

changelly - Exchange alternative cryptocurrencies.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SimpleSwap.io - SimpleSwap is an instant cryptocurrency exchange without sign-up and upper-limits.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SideShift AI - SideShift AI is an AUTOMATED COIN SWAP that allows USERS to swap between 20+ cryptocurrencies.