Software Alternatives, Accelerators & Startups

Zendesk VS Spacelift.io

Compare Zendesk VS Spacelift.io and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Spacelift.io logo Spacelift.io

Collaborative Infrastructure For Modern Software Teams
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Spacelift.io Landing page
    Landing page //
    2023-08-08

Spacelift is the most flexible management platform for Infrastructure as Code that helps DevOps teams manage their infrastructure-as-code performance for maximum optimization of scaling businesses.

Founded in 2020, Spacelift allows teams to manage complex cloud infrastructures simultaneously, providing visibility and collaboration. It’s a hybrid of super-specialized, narrowly focused IaC automation tools and very generic CI/CDs like Jenkins or CircleCI. Thanks to Spacelift, teams are able to boost their productivity, automate manual processes, and ensure control and compliance.

Spacelift is the only IaC management solution that extends IaC DevOps to encompass the complete set of IaC frameworks including Terraform, Pulumi, and CloudFormation, with Ansible coming soon. Offering a consolidated approach to IaC is beneficial to engineering teams in large corporations that have been acquiring smaller companies that bring different infrastructures and to smaller but diverse organizations aiming to empower application developers.

We have raised over $22M in funding to advance the automation, control and scalability of infrastructure as code. Among our investors are Insight Partners, Blossom Capital, Hoxton Ventures, Inovo Venture Partners, and the founders of Supercell and Yelp.

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Spacelift.io videos

Spacelift Introduction

More videos:

  • Review - Infrastructure as Code at scale with Spacelift.io's Marcin Wyszynski [DevOps Deployed Ep 08]

Category Popularity

0-100% (relative to Zendesk and Spacelift.io)
Customer Support
100 100%
0% 0
Developer Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Infrastructure As Code
0 0%
100% 100

User comments

Share your experience with using Zendesk and Spacelift.io. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Spacelift.io

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Spacelift.io Reviews

Top 10 Most Popular Jenkins Alternatives for DevOps in 2024
Spacelift connects to popular VCS providers, including GitHub, GitLab, BitBucket, and Azure DevOps. It integrates with your pull request workflows to allow developers to make infrastructure changes while respecting policies and guardrails enforced by administrators. Spacelift also defends against drift by automatically detecting and remediating unexpected changes in your...
Source: spacelift.io

Social recommendations and mentions

Based on our record, Spacelift.io should be more popular than Zendesk. It has been mentiond 67 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Spacelift.io mentions (67)

  • How to Use Terraform Count Meta-Argument
    You can check it for free, by creating a trial account. - Source: dev.to / 5 days ago
  • 26 Top Kubernetes Tools
    Spacelift is the most flexible Infrastructure as Code management platform, providing powerful CI/CD for your infrastructure. Your team can collaborate on infrastructure changes right from your pull requests. Spacelift lets you visualize your resources, enable self-service access, and protect against configuration drift. - Source: dev.to / 17 days ago
  • How to Create a CI/CD Pipeline with Docker
    Selecting a managed CI/CD platform removes the hassle of configuring and scaling your pipelines. Spacelift is a specialized CI/CD platform for IaC scenarios. It goes above and beyond the support that is offered by the plain backend system. Spacelift enables developer freedom by supporting multiple IaC providers, version control systems, and public cloud endpoints with precise guardrails for universal control. - Source: dev.to / about 1 month ago
  • What is Terratest and How to Use it
    Check out also how Spacelift makes it easy to work with Terraform and Terragrunt. If you need any help managing your Terraform infrastructure, building more complex workflows based on Terraform, and managing AWS credentials per run, instead of using a static pair on your local machine, Spacelift is a fantastic tool for this. - Source: dev.to / about 1 month ago
  • Building the DevOps Pipeline
    Similar to application code, the infrastructure and ops team adopt Terraform to manage their AWS infrastructure, ensuring repeatability and auditability of any change performed in live environments. Similar to application code, any infrastructure changes are applied via dedicated CI/CD pipelines. To perform any necessary configuration changes, they use a configuration management tool, such as Ansible, for... - Source: dev.to / about 2 months ago
View more

What are some alternatives?

When comparing Zendesk and Spacelift.io, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

env0 - The Best Way to Manage Your Terraform and Infrastructure as Code Manage, deploy, scale, and control all your Terraform, Terragrunt, Pulumi, and related frameworks

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Scalr - Scalr is cloud management software for public & private infrastructure

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

AWS CloudFormation - AWS CloudFormation gives developers and systems administrators an easy way to create and manage a...