Software Alternatives, Accelerators & Startups

Zendesk VS Topia

Compare Zendesk VS Topia and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Topia logo Topia

Create amazing wallpapers for your iPhone
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Topia Landing page
    Landing page //
    2023-05-12

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Topia videos

my thoughts on "FAT-TOPIA" as an obese black woman

More videos:

  • Review - Fat-Topia (review)
  • Review - Topia World Builder App Review

Category Popularity

0-100% (relative to Zendesk and Topia)
Customer Support
100 100%
0% 0
Productivity
0 0%
100% 100
Help Desk
100 100%
0% 0
Virtual Reality
0 0%
100% 100

User comments

Share your experience with using Zendesk and Topia. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Topia

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Topia Reviews

We have no reviews of Topia yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Topia should be more popular than Zendesk. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Topia mentions (16)

  • How can I track my progress towards financial independence?
    Yup or you can download to mobile out via their site - https://topia-app.com/. Source: about 1 year ago
  • Simple FIRE Tracker v2.0
    Not 100% sure, but I think this is the one they’re talking about: https://topia-app.com/. Source: over 1 year ago
  • Has anyone built / use a FIRE dashboard?
    I use Topia for tracking my investment rate and dashboards! (https://topia-app.com/). I find it really helpful to plot out the route to FIRE and see my progress each month. The app seems to have come a long way in the past year. Source: almost 2 years ago
  • Where do I start !
    Absorb all the great FI content! There are a tonne of great podcasts, books and blogs which have some really good insights/advice/tips I have built a free FIRE app which is designed to help people just starting their FIRE journey which you may find useful. The app breaks down the FI journey into 8 stages to simplify what you need to focus on at each stage. You can also automatically track and monitor your... Source: over 2 years ago
  • Looking for a FIRE excel model! Just getting into FIRE planning and found this community and was wondering anyone has an easily adjustable excel model I could use to kick start my planning ?
    If you want something to go alongside your excel, I created a free FIRE app called Topia which you may find useful. You can connect in your investment/debt accounts, customise your inputs (SWDR, FI number etc) and Topia will build out your timeline to FI and update in real-time. You won't get the complete customisation/personalisation you get with a spreadsheet but it's a good way to get started initially and keep... Source: over 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Topia, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Gather Town - Spatial video-chat worlds for work and play

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Teamflow - Feel like a team again with your own virtual office

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SpatialChat - Virtual space platform to help remote teams collaborate.