Software Alternatives, Accelerators & Startups

Zendesk VS Track24

Compare Zendesk VS Track24 and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Track24 logo Track24

Track24 app assists you in tracking the packages of more than 600 international courier and postal services from all around the globe.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Track24 Landing page
    Landing page //
    2021-06-15

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Track24 videos

No Track24 videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zendesk and Track24)
Customer Support
100 100%
0% 0
Shipping and Tracking
0 0%
100% 100
Help Desk
100 100%
0% 0
Web Application Bundler
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Track24

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Track24 Reviews

We have no reviews of Track24 yet.
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Social recommendations and mentions

Zendesk might be a bit more popular than Track24. We know about 7 links to it since March 2021 and only 5 links to Track24. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Track24 mentions (5)

  • At what point should i be worried?
    It might have left the UK in which the responsibility is of the countries mail you sent to I use track24.net for worldwide updates on my parcels. Source: about 1 year ago
  • This is simply nonsense...
    Same here. I sent a small package to Australia on Jan 31st first update March 2nd ...still in the UK. Today I tried Australia post tracking and it's getting ready for export in Langley. None of this info shows on RM. Try Australia post or track24.net. I have lost hope as well but there is always a slim chance. Source: over 1 year ago
  • There is hope! I survived Milton Keynes!!
    Track24.net and it should show at the bottom of the page theres like a section " Information about tracking number: " there it should say u have to look for it though haha. Source: over 1 year ago
  • Going to Japanese Language school but original COE is lost in transit. Now what?
    Have you tried using other tracking methods like track24 to make sure there really aren’t any more updates on where it might be? Source: almost 2 years ago
  • Foreign CenterJersey City NJ 099
    Can you say frustrated to the MAXXXX?! I have been waiting for almost two months for a purchase from Turkey.Seller Ktex. I have been in contact with the seller they tell you to track thru "track24.net" which I did refer to, and the merchandise has not moved since Aug.18th. I replied back to the seler advising the status then the seller said she couldn't understand why I was claiming that I hadn't received said... Source: almost 3 years ago

What are some alternatives?

When comparing Zendesk and Track24, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OneTracker - OneTracker – Package Tracker is an app by OneTracker Team that helps users track all their delivery vehicles and staff to increase the productivity of their delivery business.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

TrackChecker Mobile - TrackChecker Mobile app features tracking of parcels and online orders, so users don’t have to worry about losing a package by tracking the parcel right on their mobile phone screen.