Zendesk Reviews

1. stu14

   22 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Webiny Reviews

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

Webiny mentions (4)

• Struggling to find the right CMS choice for an ecommerce project

  Even Strapi needs to be hosted somewhere, and that usually involves a recurring fee. I've had great success over the past 2 years building blogs using http://webiny.com, and because they get low traffic, I've only ever had 1 bill from AWS that was around 80 cents US. Source: almost 2 years ago

• I am looking for a (open-source) headless cms to use for small to medium client projects.

  Strapi is awesome, I've been a fan of the project since its early days. However, I've been closely watching Webiny too. It's easier to host because you don't have to worry about running Docker containers or installing MongoDB on your local machine. Instead you put it on your AWS account (can be done with a few clicks), define your content models once it's there and you then only pay for usage. http://webiny.com. Source: about 2 years ago

• What’s your top CMS choice?

  Yeah I hear you, SAAS CMS platforms can get prohibitively expensive really quickly after the initial free tier expires. I've found hosting Strapi (or similar) on Heroku has saved me the cost of keeping a server instance running, which usually would cost $5-10 per month. However, the most cost effective for me so far has been Webiny. It's serverless so you install it on AWS and typically don't pay as much (if... Source: over 2 years ago

• What should I use to build my new project?

  Otherwise if you want a framework to build on, there's Redwood (which works particularly well on Netlify and Vercel) or Webiny (for AWS, Azure and others). - Source: dev.to / almost 3 years ago