Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
My journey with GPT-4 as a novice programmer has been nothing short of remarkable. I used it to write a game, and despite my limited programming knowledge, I was astonished by the results.
It makes coding suggestions, completes my code, and even identifies bugs, which has been a game-changer for me. It feels like having a co-programmer who anticipates my needs and guides me in the right direction.
When I started using ChatGPT in november of 2022, it was very smart. I used it quite a lot to help me rephrase my emails better, to tidy up my writing, to do some simple math that I'm too lazy to do myself, etc. But recently I noticed that it has become less and less helpful, it does things that I specifically asked it NOT to do, it struggles to rephrase my texts the way I want it to, it makes mistakes in basic math and provides all sorts of incorrect information. Now it annoys me way more than it helps me.
ChatGPT is a powerful, open-source language model AI tool, very fastly response query to users.
Based on our record, ChatGPT seems to be a lot more popular than Zoho Desk. While we know about 815 links to ChatGPT, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
By following these steps, developers can train ChatGPT on their own data. This will allow to give personalized, accurate, and domain-specific responses. Keep in mind that this process requires technical skills and can take more time than using no-code platforms. - Source: dev.to / 14 days ago
ChatGPT prompt: Act like a senior software developer mentor. Explain to me in the simplest way possible what javascript Symbols are, making very basic examples that DO NOT use "foo" "bar" words. Make small sentences and ask me often if I am able to understand. Thank you. - Source: dev.to / 14 days ago
AI and LLMs such as ChatGPT are amazing at what they do, but they suffer from the lack of "an opposable thumb", to use an analogy. This implies that as stand alone products, they can't really do much, if anything at all. - Source: dev.to / 19 days ago
Prompt Engineering is the art of instructing an LLM such as ChatGPT to do what you want it to do, using nothing but natural language, logic, and reason. The process is probably easily within reach of 80% of the world's population, while less than 0.3% of the world's population knows how to code. - Source: dev.to / 21 days ago
"ChatGPT" in this case means the frontends https://chat.openai.com and https://chatgpt.com, not the API. - Source: Hacker News / 23 days ago
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