Software Alternatives, Accelerators & Startups

Zoho Desk VS Jasper.ai

Compare Zoho Desk VS Jasper.ai and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

Jasper.ai logo Jasper.ai

The Future of Writing Meet Jasper, your AI sidekick who creates amazing content fast!
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Jasper.ai Landing page
    Landing page //
    2023-09-13

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Jasper.ai

Website
jasper.ai
Pricing URL
-
$ Details
-
Platforms
-

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Jasper.ai features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Jasper.ai videos

JASPER.AI REVIEW 2023 - The Good, The Bad And The Ugly

More videos:

  • Review - Jasper.ai Review 2022: Jasper (Formerly Jarvis) Review

Category Popularity

0-100% (relative to Zoho Desk and Jasper.ai)
Customer Support
100 100%
0% 0
AI
0 0%
100% 100
Help Desk
100 100%
0% 0
AI Writing
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Jasper.ai. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Jasper.ai

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Jasper.ai Reviews

  1. Jasper: A Game-Changer for Streamlining Business Operations

    Jasper has been a game-changer for our organization, streamlining our operations and enhancing productivity. Its feature-rich platform, combined with excellent customer support, makes it a valuable asset for any business looking to optimize processes and gain valuable insights.

    👍 Pros:    Jasper has truly revolutionized our workflow, offering a robust set of tools that simplify complex tasks. the intuitive interface and customization options make it easy to tailor the platform to our specific needs. the seamless integration of data analytics and reporting has provided valuable insights, empowering our decision-making processes.
    👎 Cons:    While jasper is a powerful tool, the learning curve can be steep for new users. some advanced features may require additional training to fully utilize. occasionally, we've encountered minor glitches in the system, but the responsive support team has been quick to resolve these issues.
  2. Better tha human

    It can help you overcome writer's block, give you ideas for blog posts, and create better outlines. For topics that are frequently written about, Jasper can really help do a lot of the heavy lifting.


Best Jasper AI Alternatives & Competitors in 2024 [Free/Paid]
Searching for one of the best Jasper AI alternatives to meet your content creation requirements? While Jasper AI has established itself as a industry leader, savvy content creators and businesses are constantly on the lookout for the best Jasper AI alternatives that can take their productivity to new heights.
Source: addlly.ai
14 Best AI Resume Builders (Updated for 2024)
Jasper is a reputable AI system that helps users with different forms of writing, including the resume. Generative artificial intelligence assists users in overcoming blocks. So, Jasper could be your best bet if you're looking for an AI tool that can generate top-notch quality.
Source: 4dayweek.io
5 ChatGPT alternatives to try when the AI chatbot is at capacity
Jasper is more focused on business(Opens in a new tab) uses than something like ChatGPT, but it is an option. It'll cost money, but it promises to be an AI copywriter that'll improve blogs, ad material, and social copy.
Source: mashable.com
7 Best AI Copywriting Software Tools – w/ Free Options [2022]
Jasper (previously known as Jarvis) is an AI copywriting tool used by over 30,000 content marketers at top companies around the world, including HarperCollins, the leading book publisher. With Jasper’s new Boss Mode feature, you can quickly write original, high-quality content using simple, natural commands, and they just launched a new image generation add-on. Jasper’s...
13+ Jasper AI Alternatives & Competitors 2022 [Ranked]
Now, it is a bit more expensive compared to some of the other platforms, but it is a lot cheaper per month if you go for the standard plans compared to the likes of Jasper. Now, it wouldn’t have the same amount of features that Jasper has; that’s the only thing. But it really all depends on your own wants and needs, depending on the type of content that you’re creating.

Social recommendations and mentions

Based on our record, Jasper.ai seems to be a lot more popular than Zoho Desk. While we know about 28 links to Jasper.ai, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Jasper.ai mentions (28)

  • What if chatgpt is down your running out of time?
    If it’s still not working, try alternate tools like Essay Writer, PerfectEssayWriter.AI or Jasper.AI. Source: 7 months ago
  • Ask HN: What AI writing tool do you use for blog posts?
    So, what do you use for content writing and what is your workflow? [1] https://jasper.ai. - Source: Hacker News / 10 months ago
  • Ask HN: What AI writing tool do you use for blog posts?
    Hope you're having a nice start of the weekend! So, I've been looking around for better AI writing tools for my content. I don't have the budget right now to hire full on writers (if you have recommendations, let me know). I tried Jasper AI[1] and I gotta say, it's pretty solid for cranking out long-form content swiftly. It listens to my prompts nicely and helps in drafting blog posts and stuff. I was one of the... - Source: Hacker News / 10 months ago
  • The best ChatGPT Prompt site! other options?
    JasperAI This is the website I used the first time, and it let me know about Prompt. Jasper.ai is a content creation platform that can help you create high-quality content in minutes. Summary: Content creation is great, but with Flowgpt I don't use it much anymore, there are a lot of places where you have to pay…. Source: 10 months ago
  • AI as a Writer's aly? - by Ghanshyam Digital
    3. Jasper Jasper is a powerful AI writing tool that can help you create a wide range of content, including blog posts, emails, social media posts, and even scripts. Jasper is a great tool for anyone who wants to take their writing to the next level. Jasper.ai. Source: 11 months ago
View more

What are some alternatives?

When comparing Zoho Desk and Jasper.ai, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Copy.ai - We have created the world's most advanced artificial intelligence copywriter that enables you to create marketing copy in seconds!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Writesonic - If you’ve ever been stuck for words or experienced writer’s block when it comes to coming up with copy, you know how frustrating it is.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ChatGPT - ChatGPT is a powerful, open-source language model.