Zoho Desk Reviews

1. Neha

   | Helpdesk Manager at Tagio | about 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   | CXO at Filter Publications | about 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   | Co-Founder at SMBCon | about 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

n8n.io Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

n8n.io mentions (170)

• Ask HN: AI hackday at work – what shall I work on?

  Bit of a controversial opinion (since we are on a programmer's forum) but if you just want to soley focus on the "AI" part and not get bogged down by the code, use a no-code tool like flowise (https://flowiseai.com/). You will create 100x more successful "showcase-able" AI experiments in the same time it'll take to spin up one from scratch - and guaranteed to have a lot more fun doing so! Some inspiration here:... - Source: Hacker News / 1 day ago

• Ask HN: Is there a visual data mapper for JSON transformation?

  I believe you can achieve that with n8n. Used in past (and still running) for some data transformation and little more. Possibly similar case what are you describing. https://n8n.io/. - Source: Hacker News / 2 months ago

• Helm 101: Creating Helm Charts

  A startup, "DevOps Solutions" adopts Helm to streamline their Kubernetes deployments. You're a consultant tasked with creating a basic Helm Chart for n8n. It should be customizable for different environments using values. - Source: dev.to / 5 months ago

• IFTTT is killing its pay-what-you-want Legacy Pro plan

  Https://n8n.io/, https://github.com/huginn/huginn, https://automatisch.io/, https://www.activepieces.com/ and theres a lot more... I've used n8n, node-red, and huginn (a while back), but imo n8n has been the simplest off the shelf. - Source: Hacker News / 5 months ago

• A Year of Self-Hosting: 6 Open-Source Projects That Surprised Me in 2023

  n8n.io - a powerful workflow automation tool. - Source: dev.to / 7 months ago