Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
No features have been listed yet.
No Optimage videos yet. You could help us improve this page by suggesting one.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Optimage should be more popular than Zoho Desk. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
I use the one https://optimage.app/. Source: about 1 year ago
Optimage is a batch image compression/resize app that I use to standardise images sent to me by clients for their website. Source: almost 2 years ago
Iβve found Optimage to work better, at least for me. Source: almost 2 years ago
I have something like this myself setup to automatically optimize new screenshots using Optimage ($15), but I should be able to walk you through the steps, as everything you need is built into Mac. Source: about 2 years ago
I personally swear by Optimage. Although its primary function is images, it also does video. It is fast and it has a very generous free offering (24 files per day). It doesn't have many options, but to me, that's a feature, not a bug. Source: almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ImageOptim - Faster web pages and apps.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Caesium Image Compressor - Compress your pictures up to 90% without visible quality loss.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
TinyPNG - Make your website faster and save bandwidth. TinyPNG optimizes your PNG images by 50-80% while preserving full transparency!