Zoho Desk Reviews

1. Neha

   | Helpdesk Manager at Tagio | about 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   | CXO at Filter Publications | about 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   | Co-Founder at SMBCon | about 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Scrapy Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Scrapy mentions (95)

• Analyzing Svenskalag Data using DBT and DuckDB

  Using Scrapy I fetched the data needed (activities and attendance). Scrapy handled authentication using a form request in a very simple way:. - Source: dev.to / 19 days ago

• Scrapy Vs. Crawlee

  Scrapy is an open-source Python-based web scraping framework that extracts data from websites. With Scrapy, you create spiders, which are autonomous scripts to download and process web content. The limitation of Scrapy is that it does not work very well with JavaScript rendered websites, as it was designed for static HTML pages. We will do a comparison later in the article about this. - Source: dev.to / about 2 months ago

• What is SERP? Meaning, Use Cases and Approaches

  While there is no specific library for SERP, there are some web scraping libraries that can do the Google Search Page Ranking. One of them which is quite famous is Scrapy - It is a fast high-level web crawling and web scraping framework, used to crawl websites and extract structured data from their pages. It offers rich developer community support and has been used by more than 50+ projects. - Source: dev.to / 7 months ago

• Creating an advanced search engine with PostgreSQL

  If you're looking for a turn-key solution, I'd have to dig a little. I generally write a scraper in python that dumps into a database or flat file (depending on number of records I'm hunting). Scraping is a separate subject, but once you write one you can generally reuse relevant portions for many others. If you can get adept at a scraping framework like Scrapy you can do it fairly quickly, but there aren't many... - Source: Hacker News / 12 months ago

• What do .NET devs use for web scraping these days?

  I know this might not be a good answer, as it's not .NET, but we use https://scrapy.org/ (Python). Source: about 1 year ago