Zoho Desk Reviews

1. Neha

   | Helpdesk Manager at Tagio | about 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   | CXO at Filter Publications | about 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   | Co-Founder at SMBCon | about 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Storyboard That Reviews

1. Tina Hargaden

   | Principal Teacher at CI Liftoff | over 3 years ago
   I Use Storyboard That Every Day

   As a former classroom teacher of French and Spanish, English Language Arts, and Social Studies, my business now is creating resources for language teachers to tell stories and teach about culture, geography, history, and other content...in a language that may be quite new to the students. So, with that kind of work, you can bet I am always on the lookout for the best tools to visually scaffold the information so it is easier to understand through pictures, icons, and other design elements. I use Storyboard That almost every single day in my work on these materials. Since the resources are for (mostly) children and teens, I prefer a comic or cartoon-y style. Storyboard That is my go-to "character generator." I use it to make and pose characters into scenes and then I combine these groups of characters with Canva, to create PNGs that I then make into presentations for giving mini-lessons in class, texts for kids to read in class, etc. For me, Canva AND Storyboard That together are the perfect solution, and the price is right, for my purposes, as Pixton (which integrates directly with Canva) charges about $500 a year for the rights to replicate your work using their library for commercial purposes, whereas Storyboard That is only $12 or so a month, which includes that permission level for your original compositions. Pixton without that level of permission is about $40 a month, so you would need to think about what the integration of the two would be worth for you in terms of efficiency or the available images and effects in Pixton. For $144 a year, Storyboard That is an excellent option for me. And for free, you can create three active storyboards at a time, so you could potentially use it and never pay a dime.

   🏁 Competitors: Pixton

   👍 Pros:    Allows commercial use of your designs using their elements|Has a free option that allows you to make three active storyboards|Affordable price|Good range of racially-diverse characters

   👎 Cons:    Interface needs improvement|The dragging and clicking is often cumbersome for me.|No canva integration (pixton integrates with canva directly but costs substantially more)

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Storyboard That mentions (1)

• I want to learn to letter comics. Where do I start?

  If you're feeling overwhelmed, you can also use free comic book making software like storyboardthat.com. Source: almost 2 years ago