Zoho Desk Reviews

1. Neha

   | Helpdesk Manager at Tagio | about 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   | CXO at Filter Publications | about 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   | Co-Founder at SMBCon | about 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

WhatsApp Reviews

1. Dhruv choudhary

   8 months ago
   BEST APP FOR PRIVATE CHATTING

   I AM USING WHATSAPP SINCE 2015 AND STILL CURRENTLY USING IT HELPS ME TO GET IN TOUCH WITH MY FRIEND AND RELATIVES AND NOW IT ALSO HELPS ME TO DO PAYMENT VIA WHATSAPP.

   🏁 Competitors: Skype

   👍 Pros:    Free to use|Easy to use

   👎 Cons:    Nothing, so far

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

WhatsApp mentions (24)

• User-facing/client-side tools for internet troubleshooting

  Hi everyone. The other day a client of mine's employees started having issues with the "internet not working". After some detective work with traceroute and interviewing them about what sites they were having issues with, I determined that the actual issue was with the web.whatsapp.com service having downtime. I'm mentioning all this because I'm now thinking of making them a small video/article on our intranet... Source: 7 months ago

• Is WhatsApp Web down in Oman?

  I believe web.whatsapp.com is being blocked by local telecom companies in order to protect their duopoly and keep Oman in tech--stone-age. If fewer people know how else the rest of the world uses the internet, then they don't have to make an effort to improve their offerings. Omantel is definitely blocking this web.whatsapp.com. Source: 7 months ago

• Open Letter to WhatsApp: Need for a Linux Desktop App

  What's wrong with https://web.whatsapp.com/ ? Source: 7 months ago

• Best app, like, ever?

  Whatsapp (Free) - chat. Although some people prefer iMessage and other ones. Source: 7 months ago

• WhatsApp Mac Client - can I have it installed two times?

  Use browser for one account https://web.whatsapp.com/ and app for the other. Source: 8 months ago