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ZoneMinder VS HelpScout

Compare ZoneMinder VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

ZoneMinder logo ZoneMinder

ZoneMinder is a free and open-source piece of security software that can be used at home or in your business. The software puts you in control of all of your data, and it is exceptionally easy to setup. Read more about ZoneMinder.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • ZoneMinder Landing page
    Landing page //
    2023-02-10
  • HelpScout Landing page
    Landing page //
    2023-07-14

ZoneMinder videos

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Zoneminder in Depth - Home Security Camera Software - Part 2

More videos:

  • Review - ZoneMinder vs iSpy vs Blue Iris | Setup | Comparison
  • Review - ZoneMinder Overview

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to ZoneMinder and HelpScout)

ZoneMinder

HelpScout

Security
100 100%
Security
0% 0
Customer Support
0 0%
Customer Support
100% 100
3D
100 100%
3D
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ZoneMinder and HelpScout

ZoneMinder Reviews

10 Best ZoneMinder Alternatives: Free and Paid Video Surveillance
ZoneMinder is a popular choice and one of our favorites, but there are many ways a surveillance setup can serve you. For that reason, we want to shed some light on which software works best as a ZoneMinder replacement. If you haven't, make sure to check out our ZoneMinder Docker Guide for Beginners to see what that's about.
Source: www.smarthomebeginner.com
The 8 Best DIY Security Camera Apps and Software for Linux
ZoneMinder is an awesome option for a do-it-yourself surveillance system. Professional features shape ZoneMinder into an ideal Linux NVR for household and commercial security alike. It comes with compatibility for both IP-enabled and standard PC cameras. If you're on the go, Android and iOS apps let you monitor your cameras remotely.
Source: www.makeuseof.com
15 Best Blue Iris Alternatives 2024
ZoneMinder is touted as a full-featured, state-of-the-art video surveillance software system. In contrast to Blue Iris, ZoneMinder is a free, open-source software allowing just about anyone to access the source code and modify how it functions.
Source: rigorousthemes.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, ZoneMinder seems to be a lot more popular than HelpScout. While we know about 53 links to ZoneMinder, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ZoneMinder mentions (53)

  • You Can Set Up a Home Security Camera System Without Using the Cloud
    That article seemed to be mistly about hand-wavy workarounds for subscription-based services. I presume the author hasn't heard of the well-established, Open Source Zoneminder project, which has excellent camera and data management functionality in a self-hostable Linux environment. https://zoneminder.com/. - Source: Hacker News / about 2 months ago
  • Security cams
    Frigate https://frigate.video/ and ZoneMinder https://zoneminder.com/ come to mind. Blue Iris https://blueirissoftware.com/ is not open source but is what I prefer to use for my PoE systems ($80/yr). Source: 7 months ago
  • Odroid C1 USB to IP for USB Camera
    I think the simplest way is to set up Motion in the Odroids, and set up a Zoneminder server to manage the streams, record to disk, provide a web interface, etc. Source: 10 months ago
  • Child Pornography on Sale from Hacked Hikvision “Baby Monitor” Cameras
    If the camera is ONVIF compatible, and most Hikvision are, it should work with Zoneminder and its mobile Open Source app zmninja. As for the cloud, if you have a public (not necessarily static) IP and your carrier doesn't filter incoming connections, you can use a dynamic DNS such as DuckDNS. It is however always advisable to put any camera behind a firewall, so that whatever it could happen (compromised or not,... - Source: Hacker News / 12 months ago
  • How do you balance home security with privacy?
    Myself, I use Zoneminder, but I'm aware that is not a viable answer for most. What do you recommend? Source: 12 months ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing ZoneMinder and HelpScout, you can also consider the following products

Blue Iris - Blue Iris is a high end security monitoring system that lets you view and control the feeds from all the cameras at your home or place of business.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

iSpy - iSpy is software that allows the user to view and control video surveillance cameras. The software began development in 2007 and now has over 2 million users around the world, according to the software's website. Read more about iSpy.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MotionEye - motionEye is a web frontend for the motion daemon, written in Python.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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