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Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. .

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

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Pricing:

Freemium
Free Trial
$15.0 / Monthly
Official Pricing

Platforms:

Android
Browser
iOS

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Freshcaller Reviews and details

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Landing page //
2023-08-22

Features & Specs

Ease of Use

Freshcaller offers a user-friendly interface that is easy to navigate, making setup and day-to-day operations straightforward for users with varying degrees of technical proficiency.
Integrations

It integrates seamlessly with other Freshworks products and third-party applications, offering a unified ecosystem that enhances workflow and improves operational efficiency.
Scalability

Freshcaller is highly scalable, suitable for businesses of various sizes. It offers flexible pricing plans and features that can grow with your business.
Advanced Analytics

The platform includes robust analytics and reporting features, enabling businesses to monitor call metrics and gain insights into customer interactions and agent performance.
Global Reach

With coverage in over 90 countries, Freshcaller allows businesses to manage a global call center operation efficiently from a single platform.

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Videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

An admin's guide to setting up Freshcaller

Freshcaller - Freshsales integration

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External sources with reviews and comparisons of Freshcaller

The 19 Best Call Center Software (& Features You Need) in 2022

Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.

Source: blog.hubspot.com

Best Call Center Software: The Complete List (2020 Update)

Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

Source: biz30.timedoctor.com

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This is an informative page about Freshcaller. You can review and discuss the product here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.