Software Alternatives, Accelerators & Startups

BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.

Pricing:
Platforms:
  • Web
  • REST API
  • Cloud
  • Android
  • iPhone

Top 12 Open-Source Alternatives to BoldDesk

osTicket BetterDocs ChatWoot Live Helper Chat Foswiki Makassan Chaskiq pandoc GitBook WackoWiki

Summary

The top open-source alternatives to BoldDesk are osTicket, BetterDocs, and ChatWoot. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Customer Support #Customer Service #Help Desk 38 social mentions

  2. Create & Manage Knowledge Base Documentation Effectively To Reduce Support Tickets, Increase productivity & User Experience with BetterDocs.
    Pricing:
    • Open Source
    • Freemium
    • $69.0 / Annually

    #Knowledge Base #Customer Support #Document Management

  3. Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19.0 / Monthly (per agent)

    #Customer Support #Live Chat #Support 5 social mentions

  4. Live Helper Chat - live support for your website. Featuring web and desktop clients.
    Pricing:
    • Open Source

    #Customer Support #Live Chat #Customer Service

  5. Foswiki is the free and open source enterprise collaboration platform.
    Pricing:
    • Open Source

    #WiKi #Content Collaboration #Knowledge Base 4 social mentions

  6. Budget friendly alternative to big name Live Chat services
    Pricing:
    • Open Source
    • Paid
    • $15.0 / Monthly (Standard Plan Unlimited Website Installs)

    #Customer Support #Chatbot Platforms & Tools #Live Chat

  7. Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.
    Pricing:
    • Open Source

    #Customer Support #Live Chat #Help Desk 3 social mentions

  8. 8
    Pandoc is a Haskell library for converting from one markup format to another, and a command-line...
    Pricing:
    • Open Source

    #Documentation #Documentation As A Service & Tools #Knowledge Base 1 social mentions

  9. Modern Publishing, Simply taking your books from ideas to finished, polished books.
    Pricing:
    • Open Source

    #Documentation #Documentation As A Service & Tools #Knowledge Management 2 social mentions

  10. WackoWiki is a light and easy to install multilingual Wiki-engine.
    Pricing:
    • Open Source
    • Free

    #Content Collaboration #Note Taking #WiKi

  11. In the spirit of free software, everyone is encouraged to help improve this project.
    Pricing:
    • Open Source

    #Documentation #Documentation As A Service & Tools #Knowledge Base 24 social mentions

  12. 12
    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Customer Service 18 social mentions

Suggest an alternative
If you think we've missed something, please suggest an alternative to BoldDesk.
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BoldDesk discussion

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  1. Essay For All avatar
    Essay For All
    · about 2 months ago
    · Reply

    Will give it a try...if it can offer seamless and easy tracking of customers, mail and infor updates to target audience I'd vouch for it!