Top 11 Open-Source Alternatives to osTicket

osTicket

osTicket is a widely-used open source support ticket system.

As osTicket is an open source project, you can find more open source alternatives and stats on LibHunt.

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Pricing:

Open Source

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Product categories

CRM Chat Support Chatbot Platforms & Tools Chatbots Cloud Business Telephony Customer Engagement Customer Messaging Customer Service Customer Support Help Desk Help Desk And Ticketing Live Chat

Summary

The top open-source alternatives to osTicket are Mibew, Zammad, and FreeScout. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Mibew Landing Page
1

Mibew

The official site of the open-source live support application Mibew Messenger
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 1 social mentions
Zammad Landing Page
2

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 18 social mentions
FreeScout Landing Page
3

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Customer Service #Help Desk #Help Desk And Ticketing 13 social mentions
Zadarma Landing Page
4

Zadarma

A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.
Pricing:
- Open Source
- Freemium
- Free Trial
#CRM #Live Chat #Help Desk 4 social mentions
OpenSupports Landing Page
5

OpenSupports

Simple open source ticket system with user system and modern design.
Pricing:
- Open Source
#Customer Service #Help Desk #Help Desk And Ticketing
ChatWoot Landing Page
6

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Live Chat #Help Desk #Support 5 social mentions
smooch Landing Page
7

smooch

Smooch connects your business software to all the world’s messaging channels for a more human customer experience.
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 1 social mentions
Live Helper Chat Landing Page
8

Live Helper Chat

Live Helper Chat - live support for your website. Featuring web and desktop clients.
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk
Botpress Landing Page
9

Botpress

Open-source platform for developers to build high-quality digital assistants
Pricing:
- Open Source
- Paid
- Free Trial
#Customer Service #Chatbots #Customer Messaging 5 social mentions
Helpy.io Landing Page
10

Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Pricing:
- Open Source
#Knowledge Management #Help Desk #Chatbots 2 social mentions
DiamanteDesk Landing Page
11

DiamanteDesk

DiamanteDesk is an open-source easy-to-use help-desk solution.
Pricing:
- Open Source
#Customer Service #Help Desk #Help Desk And Ticketing