Makassan
Intercom
Crisp Chat
Zendesk
BoldDesk
Zendesk
Freshdesk
LiveAgent
Intercom
HelpScout
HappyFox
Zoho Desk
Makassan is an alternative to Intercom/Zendesk/Crip's live chat widget, powered by the feature rich open source system of Papercups.io.
Makassan is incredibly budget friendly and offers a super easy and fast way to embed a live chat widget on your website in no time. Live chat widgets reduces the communication friction when you potential customers are browsing your website and have questions or concerns.
Features:
Custom chat widget - a customizable chat widget you can embed on your website to talk to your customers Slack integration - connect with Slack, so you can view and reply to messages directly from a Slack channel SMS integration - reply to incoming SMS messages directly Markdown and emoji support - use markdown and emoji to add character to your messages Invite your team - send invite links to your teammates to join your account Conversation management - close, assign, and prioritize conversations Private notes - send private notes that you share with your team Customer and conversation tags - organize your customers and conversations with custom tags and labels Live session viewing - watch how your customers are interacting with your webpage in realtime
When your potential customers visit your websites and they have questions, they want a quick way to interact with your teams. Users are less and less likely to use a Contact form or open an email client to send a message. They want to be able to instantly message your business with tier questions.
Makassan offers a no non-sense Live chat widget that you can setup, customize to fit your website and embed into your live website all within a few minutes, it is that easy!
BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
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Makassan's answer
Open source, budget friendly live chat service that does not break the bank.
Makassan's answer
The competitors have tons of cool features and bells and whistles but they come at an extreme cost. Imagine having to pay $600 a month for a live chat service when you just need to engage with your customers. Makassan is $15 a month unlimited website installs.
Makassan's answer
Any customer facing business with a website
Makassan's answer
We saw the frustration people have with Intercom, Crisp where they are paying hundreds if not thousands a month for a live chat on their website. It does not have to be that way, Makassan is incredibly budget friendly and won't be a top line operating expense for your business.
Makassan's answer
React, Typescript, Elixir, Postgres, Docker, Google Cloud
Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://bolddesk.com help your agents to succeed. Source: 11 months ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Crisp Chat - Multi-channel customer support software
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!