Makassan
Intercom
Zendesk
Crisp Chat
Intercom
tawk.to
LiveChat
JivoChat
Zendesk
LiveAgent
Freshdesk
Makassan is an alternative to Intercom/Zendesk/Crip's live chat widget, powered by the feature rich open source system of Papercups.io.
Makassan is incredibly budget friendly and offers a super easy and fast way to embed a live chat widget on your website in no time. Live chat widgets reduces the communication friction when you potential customers are browsing your website and have questions or concerns.
Features:
Custom chat widget - a customizable chat widget you can embed on your website to talk to your customers Slack integration - connect with Slack, so you can view and reply to messages directly from a Slack channel SMS integration - reply to incoming SMS messages directly Markdown and emoji support - use markdown and emoji to add character to your messages Invite your team - send invite links to your teammates to join your account Conversation management - close, assign, and prioritize conversations Private notes - send private notes that you share with your team Customer and conversation tags - organize your customers and conversations with custom tags and labels Live session viewing - watch how your customers are interacting with your webpage in realtime
When your potential customers visit your websites and they have questions, they want a quick way to interact with your teams. Users are less and less likely to use a Contact form or open an email client to send a message. They want to be able to instantly message your business with tier questions.
Makassan offers a no non-sense Live chat widget that you can setup, customize to fit your website and embed into your live website all within a few minutes, it is that easy!
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Makassan Crisp ChatNo features have been listed yet.
Makassan's answer
Open source, budget friendly live chat service that does not break the bank.
Makassan's answer
The competitors have tons of cool features and bells and whistles but they come at an extreme cost. Imagine having to pay $600 a month for a live chat service when you just need to engage with your customers. Makassan is $15 a month unlimited website installs.
Makassan's answer
Any customer facing business with a website
Makassan's answer
We saw the frustration people have with Intercom, Crisp where they are paying hundreds if not thousands a month for a live chat on their website. It does not have to be that way, Makassan is incredibly budget friendly and won't be a top line operating expense for your business.
Makassan's answer
React, Typescript, Elixir, Postgres, Docker, Google Cloud
Based on our record, Crisp Chat seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If I were to land on this page I would not trust the site. You can think about adding a live chat (Crisp) or an AI live chat (Wavechat) to boost your visitors trust in your site. Source: about 1 year ago
Crisp - Live chat + help desk articles. Really lightweight and have a generous free plan. Source: about 1 year ago
I saw https://crisp.chat/en/ grow up in front of my eyes. Haha. The founder is very nice and now they have such a nice, large company. Source: about 1 year ago
My SaaS is more pro-consumer/b-to-c so the closest thing I use to a CRM is https://crisp.chat/en/ i. Source: over 1 year ago
If you want to go with the profit model, try these steps 1. Reduce costs with automation (Bardeen) and freelancers (Upwork) 2. Increase site conversion with chatbots (Crisp) and email capture (Popupsmart) 3. Increase LTV with better feature adoption (Loopd in). Source: almost 2 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page