Makassan is an alternative to Intercom/Zendesk/Crip's live chat widget, powered by the feature rich open source system of Papercups.io.

Makassan is incredibly budget friendly and offers a super easy and fast way to embed a live chat widget on your website in no time. Live chat widgets reduces the communication friction when you potential customers are browsing your website and have questions or concerns.

Features:

Custom chat widget - a customizable chat widget you can embed on your website to talk to your customers Slack integration - connect with Slack, so you can view and reply to messages directly from a Slack channel SMS integration - reply to incoming SMS messages directly Markdown and emoji support - use markdown and emoji to add character to your messages Invite your team - send invite links to your teammates to join your account Conversation management - close, assign, and prioritize conversations Private notes - send private notes that you share with your team Customer and conversation tags - organize your customers and conversations with custom tags and labels Live session viewing - watch how your customers are interacting with your webpage in realtime

When your potential customers visit your websites and they have questions, they want a quick way to interact with your teams. Users are less and less likely to use a Contact form or open an email client to send a message. They want to be able to instantly message your business with tier questions.

Makassan offers a no non-sense Live chat widget that you can setup, customize to fit your website and embed into your live website all within a few minutes, it is that easy!