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BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.

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Platforms:
  • Web
  • REST API
  • Cloud
  • Android
  • iPhone
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Top 12 Open-Source Alternatives to BoldDesk

BoldDesk
TiddlyWiki BetterDocs osTicket Langfuse EazyDocs Zammad OpenSupports GitBook MoinMoin stup

Product categories

AI CRM Chatbot Platforms & Tools Content Collaboration Customer Service Customer Support Doc Assistant Documentation Help Desk Knowledge Base Live Chat Note Taking

Summary

The top open-source alternatives to BoldDesk are TiddlyWiki, BetterDocs, and osTicket. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. TiddlyWiki Landing Page
    TiddlyWiki Landing Page
    1

    TiddlyWiki

    a non-linear personal web notebook
    Pricing:
    • Open Source

    #Note Taking #Knowledge Base #Personal Knowledge Base 182 social mentions

  2. BetterDocs Landing Page
    BetterDocs Landing Page
    2

    BetterDocs

    Create & Manage Knowledge Base Documentation Effectively To Reduce Support Tickets, Increase productivity & User Experience with BetterDocs.
    Pricing:
    • Open Source
    • Freemium
    • $69.0 / Annually

    #Knowledge Base #Customer Support #Document Management

  3. osTicket Landing Page
    osTicket Landing Page
    3

    osTicket

    osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Customer Support #Customer Service #Help Desk 38 social mentions

  4. Langfuse Landing Page
    Langfuse Landing Page
    4

    Langfuse

    Open source tracing and analytics for LLM applications
    Pricing:
    • Open Source

    #Help Desk #Productivity #User Engagement 3 social mentions

  5. EazyDocs Landing Page
    EazyDocs Landing Page
    5

    EazyDocs

    Most Powerful Knowledge base Builder WordPress Plugin
    Pricing:
    • Open Source
    • Freemium
    • $49.0 / Annually

    #Knowledge Base #Customer Support #CRM 2 user reviews

  6. Zammad Landing Page
    Zammad Landing Page
    6

    Zammad

    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Customer Service 18 social mentions

  7. OpenSupports Landing Page
    OpenSupports Landing Page
    7

    OpenSupports

    Simple open source ticket system with user system and modern design.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service

  8. GitBook Landing Page
    GitBook Landing Page
    8

    GitBook

    Modern Publishing, Simply taking your books from ideas to finished, polished books.
    Pricing:
    • Open Source

    #Documentation #Documentation As A Service & Tools #Knowledge Management 2 social mentions

  9. MoinMoin Landing Page
    MoinMoin Landing Page
    9

    MoinMoin

    MoinMoin is an advanced, easy to use and extensible WikiEngine with a large community of users.
    Pricing:
    • Open Source

    #WiKi #Content Collaboration #Knowledge Base 3 social mentions

  10. stup Landing Page
    stup Landing Page
    10

    stup

    Daily notes in the terminal
    Pricing:
    • Open Source

    #Note Taking #Todos #Knowledge Base

  11. Makassan Landing Page
    Makassan Landing Page
    11

    Makassan

    Budget friendly alternative to big name Live Chat services
    Pricing:
    • Open Source
    • Paid
    • $15.0 / Monthly (Standard Plan Unlimited Website Installs)

    #Customer Support #Chatbot Platforms & Tools #Live Chat

  12. Live Helper Chat Landing Page
    Live Helper Chat Landing Page
    12

    Live Helper Chat

    Live Helper Chat - live support for your website. Featuring web and desktop clients.
    Pricing:
    • Open Source

    #Customer Support #Customer Service #Live Chat

Suggest an alternative
If you think we've missed something, please suggest an alternative to BoldDesk.
Please use the Feedback button if you think any of the listed products shouldn't be regarded as open-source.

BoldDesk discussion

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  1. Essay For All avatar
    Essay For All
    · 2 months ago
    · Reply

    Will give it a try...if it can offer seamless and easy tracking of customers, mail and infor updates to target audience I'd vouch for it!

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