Software Alternatives, Accelerators & Startups

AppReviewBot VS Malcolm App

Compare AppReviewBot VS Malcolm App and see what are their differences

AppReviewBot logo AppReviewBot

Get new iOS App Store and Google Play Store reviews directly in Slack, Microsoft Teams or Mattermost as soon as they happen. Unlimited apps, every country.

Malcolm App logo Malcolm App

Customer self-service made easy
  • AppReviewBot Landing page
    Landing page //
    2023-04-10

Hello App Devs!

AppReviewBot makes it easy to respond to every single review your app receives. Not only that, but when you're able to view app reviews in an organized way you can learn from the information users are giving you. AppReviewBot is easy to use, first, search for your app on our home page, then choose where you would like your app reviews to be sent to. Your reviews will populate in the corresponding Slack or MS Teams channel as soon as they are received by the App Store or Play Store. Our customers report a substantial increase in the amount of reviews they are able to respond to with AppReviewBot.

Go beyond the basic, take your user feedback to another level by creating a competitor-reviews channel. Search for your competitors's apps at https://AppReviewBot.com and add them to a new Slack or MS Teams channel dedicated to receiving app reviews from other apps in your space. The relevant user feedback that populates in this channel can be a powerful source of information, helpful in making key decisions about the future of your app.

AppReviewBot has proven that small changes can make massive differences.

  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

AppReviewBot features and specs

  • Monitoring tool: The easiest way to monitor app reviews
  • Slack integration: Use the power of Slack to change your app review experience
  • Microsoft Teams Notifications: Be the first to know when a user leaves a review on your app
  • Real-time Tracking: Receive app reviews as soon as they are published

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

AppReviewBot videos

Welcome to AppReviewBot

More videos:

  • Tutorial - Using Slack RSS Integration for Apple App Reviews
  • Review - Native Slack Integration vs. AppReviewBot

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to AppReviewBot and Malcolm App)
App Reviews
100 100%
0% 0
Customer Support
0 0%
100% 100
Customer Feedback
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing AppReviewBot and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using AppReviewBot and Malcolm App. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, AppReviewBot seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AppReviewBot mentions (3)

  • Monitor your app like a pro
    Want to optimise your app and monitor your app like a pro? Here’s Appreviewbot that makes it possible for you.That can help identify performance,that can impact an app's scalability. By monitoring and optimising performance, developers can ensure their app can handle increased user traffic and usage. Source: about 1 year ago
  • Now get your app reviews easily and quickly with Appreviewbot
    Tired of manually managing your app's reviews? Let Appreviewbot do the work for you. Sign up now and enjoy seamless reviews monitoring. Within Slack, Discord and Microsoft Teams. Source: over 1 year ago
  • 5 Best Slack Bots for App Developers in 2021
    The difference between clicking around in the back of the Google Play Console looking to see if you have any new reviews vs. Receiving a “PING” in your dedicated #app-reviews Slack channel can not be overstated. Replying to every app store review you receive should be a goal that all app developers aspire to achieve. AppReviewBot makes this challenge easy with reply and translation links directly in Slack.... - Source: dev.to / over 3 years ago

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing AppReviewBot and Malcolm App, you can also consider the following products

AppFollow - AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Appbot - AI-powered sentiment analysis & text mining for app reviews and customer feedback. Appbot helps Product, Marketing & Support teams improve faster.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

ReviewBot - Get notified when someone leaves a review about your company. Review monitoring via Slack, Email, Microsft Teams, Zendesk & More

Zendesk Support - Social Customer Support and Help Desk and Ticketing