AWS Glue Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

AWS Glue mentions (13)

• Build Your Movie Recommendation System Using Amazon Personalize, MongoDB Atlas, and AWS Glue

  AWS Glue is a fully managed extract, transform, and load (ETL) service that makes it easy to prepare and load data for analysis. It helps bridge the gap between our MongoDB Atlas data and the services we'll use for recommendation. - Source: dev.to / 4 months ago

• Using Snowflake data hosted in GCP with AWS Glue

  AWS Glue is a fully managed extract, transform, and load (ETL) service provided by Amazon Web Services (AWS). It is designed to make it easy for users to prepare and load their data for analysis. AWS Glue simplifies the process of building and managing ETL workflows by providing a serverless environment for running ETL jobs. - Source: dev.to / 5 months ago

• How to check for quality? Evaluate data with AWS Glue Data Quality

  It is serverless data integration service to allow you to easily scale your workloads in preparing data and moving transformed data into a target location. - Source: dev.to / about 1 year ago

• Deploying a Data Warehouse with Pulumi and Amazon Redshift

  So in the next post, we'll do that: We'll take what we've done here, add a few more components with Pulumi and AWS Glue, and wire it all up with a few magical lines of Python scripting. - Source: dev.to / over 1 year ago

• Serverless Event Driven AI as a Service

  Once it's in a Data Lake then you have different options depending on the analytics you need. For more advanced constant analytics then you could look into Amazon Kinesis Data Analytics instead of Firehose to S3, but for Ad-Hoc queries then this is where Glue and Athena come in. - Source: dev.to / over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago