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Delighted VS Airbnb

Compare Delighted VS Airbnb and see what are their differences

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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Airbnb logo Airbnb

Book unique places to stay and things to do.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Airbnb Landing page
    Landing page //
    2018-09-29

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
Edit details

Airbnb

Website
airbnb.com
Pricing URL
-
$ Details
-
Release Date
2008 August
Edit details

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Airbnb features and specs

  • Headquarters: San Francisco, CA

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Airbnb videos

+ Add

Airbnb vs Staying at a Hotel - Honest Airbnb Review From Guest Plus Tips

More videos:

  • Review - _After 1,000 Nights In Airbnbs, I Finally Booked An AIRBNB PLUS
  • Review - IS AIRBNB PLUS RISKY?? (my thoughts)
  • Review - I Stayed At The Cheapest Airbnb In NYC
  • Review - Airbnb Plus April 2019 | Host Q&A | Airbnb
  • Review - Airbnb Home Rental Nightmares

Category Popularity

0-100% (relative to Delighted and Airbnb)

Delighted

Airbnb

Customer Feedback
100 100%
Customer Feedback
0% 0
Travel
0 0%
Travel
100% 100
Surveys
100 100%
Surveys
0% 0
Vacation Rental
0 0%
Vacation Rental
100% 100

User comments

Share your experience with using Delighted and Airbnb. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Airbnb

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Airbnb Reviews

12 Best Travel TRIP PLANNER APPs To Have in 2023
Not a big fan of hotel rooms? Perhaps you want to rent a room, a house, or a whole apartment for that homey feeling while being far away from home! Airbnb provides you with different spaces, from rooms, couches, to a whole apartment from locals in your desired place.
Source: www.travelinglifestyle.net
Top 20 Airbnb competitors and alternative booking sites
Airbnb’s growth is no secret: what began as a way to rent out an extra room in your apartment has grown into the largest community-based travel platform — ranging from private rooms to entire homes and boutique hotel rooms. Whether through Airbnb or one of the many Airbnb competitors and alternatives, hospitality businesses have the opportunity to reach new travelers.
Source: www.cloudbeds.com
10 Airbnb alternatives travelers started using in 2023!
Vrbo doesn't offer shared spaces as a choice, unlike Airbnb. For this reason, it's ideal for families or group travelers looking for large, traditional, or fully-fledged properties. Its wide range of choices at varying prices makes it a popular Airbnb alternative.
Source: www.pilotplans.com
AirBnB Alternatives: The Best Sites Like AirBnB in 2023
I am really sorry to hear your bad experience Renai. I count myself lucky as after 7 years of Airbnb we had nothing but superb experience. Guests from all around the world, the dining table full of delicious from any country you could name…. I miss those days dearly. We live in Surrey UK and predominantly our guests were young professionals who moved for work purposes and we...
Source: www.findingtheuniverse.com
15 Airbnb Alternatives You Should Know About
If Airbnb and Vrbo aren’t your cupt of tea, and you’d prefer to lay your head down under a starry sky, Hipcamp is definitely for you. Hipcamp caters entirely to campers, but the listings here cover a huge range of different accommodations, including tents, RV parks, cabins, and treehouses. It’s Airbnb for campers.
Source: travelfreak.com

Social recommendations and mentions

Based on our record, Airbnb seems to be a lot more popular than Delighted. While we know about 91 links to Airbnb, we've tracked only 2 mentions of Delighted. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: about 3 years ago

Airbnb mentions (91)

  • Converting from a Developer to a Product Founder in 10 years
    Mars seemed like an awesome platform for me, but it's just a tool, the same as many others. If I want to build a ToDo list on Mars I need somebody to develop such a micro-app for me. Then I did a simple approximation on bigger products: an e-commerce store like Amazon, service marketplaces like Booksy or Renting platform like Airbnb. - Source: dev.to / about 1 year ago
  • SPA Camping Question
    Hey everyone, I'm attending to SPA in July 28-30 this year. And I'm looking for a campsite, most of them are already booked by now. So I've found https://spafamilycamping.com/ I'm wondering if this website and place is legit. They are not on booking.com or airbnb.com and they charge 50€ per night. Source: about 1 year ago
  • Visiting Romania for Rockstadt Extreme festival in August 2023
    Any tips on finding a place to stay, considering everything on booking.com and airbnb.com is either all taken or quite far away. Is there maybe a local website or a motel that isn't on those websites? Source: about 1 year ago
  • Airbnb will now tell you about any annoying checkout chores a host requires before you book — and take off listings that get low reviews for chore lists
    I'm in the US and just popped over to airbnb.com to check -- there's a very prominent toggle that says "Display total price: includes all fees, before taxes". Source: about 1 year ago
  • Paris reasonable stays
    If you want, you can try using the chrome extension I am developing (its completely free). What it does is it while you are searching through booking.com or airbnb.com it looks for the direct link of the same place. Source: over 1 year ago
View more

What are some alternatives?

When comparing Delighted and Airbnb, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Booking.com - Find your next stay. Search deals on hotels, homes, and much more...

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Expedia - Save up to 60% with Expedia Mobile Exclusive hotel deals!

Survicate - Collect feedback on your website and find out more about your visitors.

Tripadvisor - The Tripadvisor mobile app is available for the Android and iOS platforms. It can be used to create reviews of hotels, restaurants, and to chat with other travelers on Tripadvisor forums.

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