Software Alternatives, Accelerators & Startups

Delighted VS Booking.com

Compare Delighted VS Booking.com and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Booking.com logo Booking.com

Find your next stay. Search deals on hotels, homes, and much more...
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Booking.com Landing page
    Landing page //
    2023-09-20

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February

Booking.com

Pricing URL
-
$ Details
-
Release Date
-

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Booking.com features and specs

No features have been listed yet.

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Booking.com videos

Dont use booking.com

More videos:

  • Review - Is Booking.com a Scam???
  • Review - What is the best hotel booking site!? | Expedia vs. Hotels.com vs. Booking.com
  • Review - Should You List Your Property on Booking.com?

Category Popularity

0-100% (relative to Delighted and Booking.com)
Customer Feedback
100 100%
0% 0
Travel
0 0%
100% 100
Surveys
100 100%
0% 0
Vacation Rental
0 0%
100% 100

User comments

Share your experience with using Delighted and Booking.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Booking.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Booking.com Reviews

Top 20 Airbnb competitors and alternative booking sites
Part of The Priceline Group, which owns the Kayak brand, Booking.com is one of the world’s largest and most well-known online travel agencies with listings in 227 countries and support in over 40 languages. It is headquartered in Amsterdam but has a strong global presence.
13 Best Skyscanner Alternatives to Book Travel
A partner of Priceline, Booking.com is another one of the best flight scanning websites built for business travel. On Booking.com, you can book flights, hotel accommodations, rental cars, restaurants, and just about any travel reservations.
10 Airbnb alternatives travelers started using in 2023!
Booking.com is another marketplace that connects travelers with holiday rental owners. With millions of active listings worldwide, it certainly is one of the leading Airbnb alternatives today. You can find anything from a cheap hostel to a 5-star resort here.
AirBnB Alternatives: The Best Sites Like AirBnB in 2023
Thanks for sharing your thoughts! So obviously different sites have different layouts, and focus on different things. I did check Vrbo, Plumguide and Booking.com to start with, and Vrbo has the option to filter both by access to a pool and private pool. Plum Guide has pages dedicated to properties with pools in different countries, such as this one for the US. Booking.com...
15 Airbnb Alternatives You Should Know About
HomeToGo is one of the best options for people on a strict budget. Since they compare so many prices for rentals from hundreds of providers, you’re pretty well guaranteed the best price. Booking is done via the partner website (e.g. TripAdvisor or Booking.com), much like how you would with many flight search engines.
Source: travelfreak.com

Social recommendations and mentions

Based on our record, Booking.com seems to be a lot more popular than Delighted. While we know about 833 links to Booking.com, we've tracked only 2 mentions of Delighted. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: about 3 years ago

Booking.com mentions (833)

  • How do people manage to travel with so little money?
    Mind you between airlines and hotel websites, services like booking.com or airbnb, tripadvisor, klook etc its gotten easier and easier and easier to not only pre book things but pre pay for everything, including guides and entrance fees. So if you know a year ahead of time your exact dates, book everything and pay for it then the $4k you saved for the trip becomes your spending money for the trip. But most... Source: 7 months ago
  • Room Block opening?
    Others, try using Hotel.com and booking.com in advance, but they are not guaranteed rooms, and almost every year I see people trying to argue with the front desk that they have a reservation. If a hotel is sold out, and you find a room on a 3rd party website, you are responsible for your own misery. Source: 7 months ago
  • Hotels
    Use booking.com I found a good rate last admin . I forgot my darn hotel though I wont lie lmao that whole week is a blur I can check my email though . Source: 7 months ago
  • Other Sites for Long Stays
    I was planning on listing on houfy and VRBO just because there is no upfront cost so why not? Is there any reason not too? Is there any reason to try booking.com? There are a few other sites I checked out but none of them were even really operating in my area. Source: 7 months ago
  • Airport pickup
    I'm getting 166k from Airport to monkey forest in Ubud on booking.com. Source: 7 months ago
View more

What are some alternatives?

When comparing Delighted and Booking.com, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Tripadvisor - The Tripadvisor mobile app is available for the Android and iOS platforms. It can be used to create reviews of hotels, restaurants, and to chat with other travelers on Tripadvisor forums.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Expedia - Save up to 60% with Expedia Mobile Exclusive hotel deals!

Survicate - Collect feedback on your website and find out more about your visitors.

Airbnb - Book unique places to stay and things to do.