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Delighted VS Tripadvisor

Compare Delighted VS Tripadvisor and see what are their differences

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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Tripadvisor logo Tripadvisor

The Tripadvisor mobile app is available for the Android and iOS platforms. It can be used to create reviews of hotels, restaurants, and to chat with other travelers on Tripadvisor forums.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Tripadvisor Landing page
    Landing page //
    2018-09-29

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Tripadvisor features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Tripadvisor videos

+ Add

Journey of a TripAdvisor Review

More videos:

  • Review - TripAdvisor Review - Online Travel Services
  • Review - TripAdvisor’s fake hotel reviews - Which?

Category Popularity

0-100% (relative to Delighted and Tripadvisor)

Delighted

Tripadvisor

Customer Feedback
100 100%
Customer Feedback
0% 0
Travel
0 0%
Travel
100% 100
Surveys
100 100%
Surveys
0% 0
Vacation Rental
0 0%
Vacation Rental
100% 100

User comments

Share your experience with using Delighted and Tripadvisor. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Tripadvisor

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Tripadvisor Reviews

12 Best Travel TRIP PLANNER APPs To Have in 2023
TripAdvisor has over millions of travel recommendations on hotels, top dining spots, must-do experiences, and treasured gems to over 8 million destinations at your perusal. It is an all-in-one app that lets you book tables at restaurants and compares low prices on hotels and flights.
Source: www.travelinglifestyle.net
The 8 Best Alternatives to Google Travel Trip Summaries
Like Kayak, TripAdvisor is well-known in the travel space and could offer what you’re looking for to replace Google Trip Summaries. With TripAdvisor Trips, you can organize many things relating to your travels. You can also search for attractions, hotels, restaurants, and more within the TripAdvisor platform, all with reviews from other travelers.
Source: wanderlog.com
Top 20 Airbnb competitors and alternative booking sites
Tripadvisor is primarily known for reviews of hotels, restaurants, and activities, but it also features an accommodation listing directory and specialized tours.
Source: www.cloudbeds.com
10 Airbnb alternatives travelers started using in 2023!
Tripadvisor is one of the most popular travel guide websites. Tripadvisor Rentals features vacation rentals within Tripadvisor with nearly a million listings. Accommodation choices include but are not limited to single bedrooms, beach cottages, city lofts, and luxury villas. So, it's ideal for solo travelers and families alike.
Source: www.pilotplans.com
AirBnB Alternatives: The Best Sites Like AirBnB in 2023
When it comes to travel related reviews, TripAdvisor is probably the first website you think of. However, TripAdvisor offers more than just reviews!
Source: www.findingtheuniverse.com

Social recommendations and mentions

Based on our record, Tripadvisor seems to be a lot more popular than Delighted. While we know about 74 links to Tripadvisor, we've tracked only 2 mentions of Delighted. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: about 3 years ago

Tripadvisor mentions (74)

  • Hotel for honeymoon
    Hotels.com, tripadvisor.com, etc. Will have FAR better info that people on this sub, most of whom live here and don't really use NYC hotels. Source: 7 months ago
  • January- February
    The Rock and Roll Hall of Fame and Museum, Cleveland Museum of Art and the West Side Market, are top five attractions in Ohio as ranked by tripadvisor.com. The latter two have free admission. The CMA is not your typical art museum, especially as it's fully digital (check out the ARTLENS Gallery). The CMA also has great grounds with a Fine Arts Garden, Wade Lagoon, Smith Family Gateway, and the Nord Family... Source: 7 months ago
  • Any Advice or Tips on researching Mexican Riviera cruise ports?
    Tripadvisor.com is your friend indeed. Source: 7 months ago
  • What is your favorite Museum in Ohio?
    The Cleveland Museum of Art also is a top five attraction in Ohio, as ranked by tripadvisor.com, just after the U.S. Air Force museum and the Rock and Roll Hall of Fame and Museum. Source: 7 months ago
  • Columbus Hotels
    You can sort hotels near Polaris at tripadvisor.com for "best value," and at yelp.com by price, and see traveler ratings at both sites, if lowest cost is your goal. Source: 7 months ago
View more

What are some alternatives?

When comparing Delighted and Tripadvisor, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Booking.com - Find your next stay. Search deals on hotels, homes, and much more...

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Expedia - Save up to 60% with Expedia Mobile Exclusive hotel deals!

Survicate - Collect feedback on your website and find out more about your visitors.

Airbnb - Book unique places to stay and things to do.

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