Software Alternatives, Accelerators & Startups

Expedia VS Delighted

Compare Expedia VS Delighted and see what are their differences

Expedia logo Expedia

Save up to 60% with Expedia Mobile Exclusive hotel deals!

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Expedia Landing page
    Landing page //
    2023-09-15
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Expedia

Pricing URL
-
$ Details
-
Release Date
-

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February

Expedia features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Expedia videos

VLOGMAS DAY 22 ❄ EXPEDIA FLIGHT FAIL // CUSTOMER SERVICE "REVIEW"

More videos:

  • Review - EXPEDIA FLIGHT FAIL CUSTOMER SERVICE REVIEW
  • Review - What is the best hotel booking site!? | Expedia vs. Hotels.com vs. Booking.com

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Expedia and Delighted)
Travel
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Vacation Rental
100 100%
0% 0
Surveys
0 0%
100% 100

User comments

Share your experience with using Expedia and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Expedia and Delighted

Expedia Reviews

Top 20 Airbnb competitors and alternative booking sites
Since Vrbo is owned by HomeAway, which is a part of the Expedia group, if you list one of your properties on Vrbo, it will automatically be cross-listed on Expedia. This saves you the trouble of having to make a separate listing.
13 Best Skyscanner Alternatives to Book Travel
You can also download the Expedia mobile app for both iOS and Android. Like what you are hearing? Read more in our full review of Expedia.
10 Airbnb alternatives travelers started using in 2023!
Expedia is a great Airbnb alternative, and it caters to all travelers with both shared spaces and entire properties. You will also find plenty of last-minute deals, helping you cut the cost of accommodation. The Expedia mobile app is available for both Android and iOS devices.
17 Best Skyscanner Alternatives Sites
Let’s get one of the biggest names out of the way, if not the biggest name. Indeed, Expedia helped make travel fare aggregation a thing in the first place. To this day, it remains a leading travel deal website, where one can buy cheap airline tickets, rent cars, book hotels, or wrap everything together in a money-saving package. Become a member and you’ll earn points with...
Source: manofmany.com
The 9 Best Skyscanner Alternatives To Book Cheap Travel
Skiplagged.com has created an OTA like Expedia or Priceline to give people cheap tickets that can help find flights that use the concept of skiplagging. Be cautious when using these methods because Airlines frown upon people doing this, and you do not want to be blacklisted or have your frequent flyer program revoked.

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Expedia seems to be a lot more popular than Delighted. While we know about 43 links to Expedia, we've tracked only 2 mentions of Delighted. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Expedia mentions (43)

  • What is the best website for travel packages to WDW?
    So I am planning a trip to WDW for two next year. I am looking at expedia.com for it's travel packages of booking flights and hotels, but am wondering, is their a better website for finding such packages? Source: 10 months ago
  • Whats a chill hostel in Greece?
    Some booking websites allow you to search specifically for hostels. I just took a quick glance, and expedia.com allows it. Booking.com doesn't appear so, but maybe I missed something. Source: about 1 year ago
  • Hotels or AirBnb?
    Whatever safe bed you can find at this point. You've left it too late to be picky and it's looking like it's going to be the start of the the busiest, boomiest tourist season here in Italy ever. Expect to have to stay very, very, very far from city centers and transit connections or to pay $400+/night on a place. Don't be picky, just start looking now at both AirBnb and hotels (booking.com or expedia.com are the... Source: about 1 year ago
  • Flying from Calgary, Canada to Thailand this July - high prices. Bad idea? Tips? Other places I should go?
    So some fares can be priced differently depending on the region you select for purchasing. e.g. expedia.com vs expedia.ca vs expedia.co.jp. Source: about 1 year ago
  • Pregnant women in Florida must show proof of rape or incest for abortion
    Ah yes, the expedia.com effect. "Only one room left, hurry before it's gone.". Source: about 1 year ago
View more

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: about 3 years ago

What are some alternatives?

When comparing Expedia and Delighted, you can also consider the following products

KAYAK - KAYAK is a travel search engine that searches hundreds of other travel sites at once. Our helpful tools & features find you the information you need to make the right decisions on flights, hotels, rental cars and vacation packages.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Tripadvisor - The Tripadvisor mobile app is available for the Android and iOS platforms. It can be used to create reviews of hotels, restaurants, and to chat with other travelers on Tripadvisor forums.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Booking.com - Find your next stay. Search deals on hotels, homes, and much more...

Survicate - Collect feedback on your website and find out more about your visitors.