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Glimpse's answer:
Glimpse leverages a proprietary algorithm that doesn’t have the lag that other search volume data providers have. Other providers have a number of issues, including lag time and bundling similar keywords together, which decrease the accuracy of their estimates. This is especially important for trends - for example, many of the other tools showed “chatgpt” having 0 or minimal search volume in mid-January 2023 when Glimpse showed it having 4M searches. Google Trends data doesn't suffer from these issues, and Glimpse's data is the only source that aligns with Google Trends.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Glimpse might be a bit more popular than Freshdesk. We know about 16 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
If you want to build something instead, I suggest taking a look at indie hackers to see what other people are doing or using a tool like glimpse to find trends before they pop-off and build a solution to those things. Source: 11 months ago
The most valuable and impressive thing you can do is build a business. Hands down. Especially if it makes money. That will show you're not just a cog in the wheel but able to critically think and have valuable practical skillsets. I would experiment with something that has tailwinds. Like an AI business, or a VR business once the new apple VR app store comes out. you'd be shocked at how much you can make... Source: 12 months ago
For example; trends.co is not very good because the people that write for them are journalists, not business owners so although the writing is good, the ideas are poorly researched. On the other hand, meetglimpse.com is pretty good, they have nuanced and unique business ideas that you can take advantage of but the market research behind it is a little lacking, their chrome extension tool is great tho. And then... Source: about 1 year ago
a lot of things. I've built 3 online businesses that were profitable with under $1000. it's really just a hustle once you get product market fit. Starting something online shouldn't take that much money if you know how to test it. Check out like trends.vc, explodingideas.co, meetglimpse.com etc. They may be able to spark your creativity for ideas that could be good opportunities for the price point. Source: about 1 year ago
Great idea. You should scrape ideas from meetglimpse.com, explodingideas.co, trends.co and the other sites that post ideas. Would be an easy way to bulk up the document. Source: about 1 year ago
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