Software Alternatives, Accelerators & Startups

Freshworks Live Chat VS Bonusly

Compare Freshworks Live Chat VS Bonusly and see what are their differences

Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

Bonusly logo Bonusly

Recognition and rewards that make work fun
  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

  • Bonusly Landing page
    Landing page //
    2023-09-13

Freshworks Live Chat features and specs

  • Integrations: WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

Bonusly features and specs

No features have been listed yet.

Freshworks Live Chat videos

Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Bonusly videos

How Bonusly Works

More videos:

  • Review - Bonusly Introduction
  • Review - Bonusly Admin Training

Category Popularity

0-100% (relative to Freshworks Live Chat and Bonusly)
Customer Support
100 100%
0% 0
HR Tools
0 0%
100% 100
Live Chat
100 100%
0% 0
HR
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshworks Live Chat and Bonusly

Freshworks Live Chat Reviews

We have no reviews of Freshworks Live Chat yet.
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Bonusly Reviews

13 Employee Recognition Software Used Widely Across The Globe
Bonusly is an easy-to-use and fun employee recognition software that offers a wide range of rewards catalogs and insightful analytics to drive more employee engagement. Created and designed for both users and admins, Bonusly encourages and simplifies the peer-to-peer recognition process that drives company values.Â
The Best Employee Recognition Software Platforms & Reward Programs Used By Notable Companies In 2022
Bonusly is an online platform for rewarding, recognizing, and generally celebrating awesome employees. It enables everyone to recognize anyone. Peers can recognize each other, managers can recognize direct reports, and so on and so forth. (The good vibes are basically endless.)
Source: snacknation.com

Social recommendations and mentions

Based on our record, Bonusly seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshworks Live Chat mentions (0)

We have not tracked any mentions of Freshworks Live Chat yet. Tracking of Freshworks Live Chat recommendations started around Mar 2021.

Bonusly mentions (4)

  • Giving recognition 👏 for employees in remote teams 🌎
    Any experience with rewarding systems for recognition? Have anyone used tools like bonusly ? Source: over 2 years ago
  • Rewards and recognition for employees🏆
    Any recommendation on rewarding tools? Do taco, bonusly (or other similar tools) actually work? Thoughts on rewarding with 💰to incentive recognition? Source: over 2 years ago
  • I initiated a punch system in my office.
    My company instituted Bonusly and honestly its been great to have a system similar to what you are talking about. A way to give people 5-10 credits of recognition publicly so that it can add up to a $10 gift card after 10-20 "gifts" so far has been a great way to encourage each other to be helpful. Source: over 2 years ago
  • 15 Best Slack Apps for the Future of Work
    Bonusly is an employee recognition and rewards platform that allows you to show appreciation to your team through redeemable points and digital gift cards across hundreds of brands. Recognize new hires, birthdays, team milestones, work anniversaries, and any other celebration in your company culture through one easy-to-manage system, and automate insights on your rewards and recognition trends across the team. - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing Freshworks Live Chat and Bonusly, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Assembly - Assembly is an employee recognition software powered by AI that boosts engagement and productivity. Empower teams with peer-to-peer recognition, rewards, and performance tracking. Simplify HR processes and foster a positive workplace culture.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kudos - Kudos is the simple and easy to use employee recognition software that enhances employee engagement and team communication.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Fond - Fond employee engagement platform helps companies increase employee happiness with recognition, rewards, perks and survey programs to maximize impact..