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Freshworks Live Chat VS Fond

Compare Freshworks Live Chat VS Fond and see what are their differences

Assembly
Assembly is an employee recognition software powered by AI that boosts engagement and productivity. Empower teams with peer-to-peer recognition, rewards, and performance tracking. Simplify HR processes and foster a positive workplace culture. featured
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Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

Fond logo Fond

Fond employee engagement platform helps companies increase employee happiness with recognition, rewards, perks and survey programs to maximize impact..
  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

  • Fond Landing page
    Landing page //
    2023-02-04

Freshworks Live Chat features and specs

  • Integrations: WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

Fond features and specs

No features have been listed yet.

Freshworks Live Chat videos

+ Add

Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Fond videos

+ Add

FOND DE TEN VICHY MINERALBLEND REVIEW + PURTARE 7 ZILE l OANA FESNIC

More videos:

  • Review - Review TEST - Fond de ten Oriflame Sync
  • Review - Fond de ten Ieftin | Review Essence Insta Perfect Liquid Makeup

Category Popularity

0-100% (relative to Freshworks Live Chat and Fond)

Freshworks Live Chat

Fond

Customer Support
100 100%
Customer Support
0% 0
HR
0 0%
HR
100% 100
Live Chat
100 100%
Live Chat
0% 0
HR Tools
0 0%
HR Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshworks Live Chat and Fond

Freshworks Live Chat Reviews

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Fond Reviews

The Best Employee Recognition Software Platforms & Reward Programs Used By Notable Companies In 2022
Fond makes company-wide recognition easier than ever. With a social feed that can be accessed from any device, any time, anywhere, this employee reward system supports virtual, global recognition for diverse teams. Plus, users have access to a massive catalogue of rewards and exclusive discounts all over the world.
Source: snacknation.com

What are some alternatives?

When comparing Freshworks Live Chat and Fond, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

15Five - 15Five software elevates the performance and engagement of employees by consistently asking questions and starting the right conversations.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Officevibe - Officevibe is an employee survey platform with the mission of improving company culture. Measure and improve your culture in less than 5 minutes per month, with our simple surveys.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Kudos - Kudos is the simple and easy to use employee recognition software that enhances employee engagement and team communication.

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