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Freshworks Live Chat VS Kudos

Compare Freshworks Live Chat VS Kudos and see what are their differences

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  4. » Alternatives

Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

Kudos logo Kudos

Kudos is the simple and easy to use employee recognition software that enhances employee engagement and team communication.
  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

  • Kudos Landing page
    Landing page //
    2023-06-14

Freshworks Live Chat features and specs

  • Integrations: WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

Kudos features and specs

No features have been listed yet.

Freshworks Live Chat videos

+ Add

Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Kudos videos

+ Add

Hippovape Kudos Single Battery Squonk Review | Super Innovative Squonk Lockable Bottle

More videos:

  • Review - Kudos Review: Taking Credit Cards With Your Smartphone or Tablet
  • Review - Khana's VS Kudos | Food Review (2020) | The Akarma Couple
  • Review - I Tried KUDOS for the First Time | Is Cheap Food Better?
  • Review - Kudos Review: Top Features, Pros and Cons, and Alternatives
  • Review - KHANAS vs KUDOS | Eat Original or Eat Better?

Category Popularity

0-100% (relative to Freshworks Live Chat and Kudos)

Freshworks Live Chat

Kudos

Customer Support
100 100%
Customer Support
0% 0
HR
0 0%
HR
100% 100
Live Chat
100 100%
Live Chat
0% 0
HR Tools
0 0%
HR Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshworks Live Chat and Kudos

Freshworks Live Chat Reviews

We have no reviews of Freshworks Live Chat yet.
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Kudos Reviews

13 Employee Recognition Software Used Widely Across The Globe
Kudos is a top-rated peer-to-peer recognition program that helps companies build a strong work culture where good performance and top performers are appreciated and recognized for their contributions on time, every time. Kudos is the only employee recognition software to have multiple levels of recognition supporting appreciation and performance.Â
Source: www.proofhub.com

What are some alternatives?

When comparing Freshworks Live Chat and Kudos, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Bonusly - Recognition and rewards that make work fun

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Fond - Fond employee engagement platform helps companies increase employee happiness with recognition, rewards, perks and survey programs to maximize impact..

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Assembly - Assembly is an employee recognition software powered by AI that boosts engagement and productivity. Empower teams with peer-to-peer recognition, rewards, and performance tracking. Simplify HR processes and foster a positive workplace culture.

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