Software Alternatives, Accelerators & Startups

Gorgias VS Staples.com

Compare Gorgias VS Staples.com and see what are their differences

Gorgias logo Gorgias

Gorgias is a helpdesk built to provide great support at scale.

Staples.com logo Staples.com

Staples.com is an online platform for businesses of all sizes to shop for essentials such as printers, ink, computers, office furniture, printing services, promotional products, and more.
  • Gorgias Landing page
    Landing page //
    2023-10-07
  • Staples.com Landing page
    Landing page //
    2023-08-25

Gorgias videos

GORGIAS SUPPORT & LIVE CHAT SHOPIFY APP - Honest Review by EcomExperts.io

More videos:

  • Demo - Gorgias software review and demo
  • Demo - Gorgias Demo: Explained in 5 Minutes or Less | Ecommerce Tech

Staples.com videos

No Staples.com videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Gorgias and Staples.com)
Customer Support
100 100%
0% 0
Shopping
0 0%
100% 100
Help Desk
100 100%
0% 0
eCommerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gorgias and Staples.com

Gorgias Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Some live chat and CRM companies focus on specific industries or offer tools that go beyond chat widgets and customer communication. Gorgias is one of the most focused and utility-rich options, although it’s a more expensive ManyChat alternative. You can also connect your Facebook Messenger to your Gorgias account and keep the customer conversations in one place.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Gorgias is a Shopify live chat and a CRM that features several different analytical and lead qualification features meant to bolster customer relations. In addition, these features increase bottom lines directly with sales-oriented reporting dashboards.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Gorgias has carved out a niche for itself as the customer service software for ecommerce. It can connect with major platforms Shopify, Magento, and BigCommerce. More than 8,000 direct-to-consumer brands use Gorgias, including Timbuk2, Steve Madden, and Marine Layer.
Source: krisp.ai
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Gorgias also differs in its pricing. Rather than charging per agent per month, like other help desk apps, Gorgias just charges a flat rate for the month that starts from $60/month. This means you can have an unlimited amount of agents using the software, all for the same price. This either makes it more affordable or more expensive, depending on how many agents you were...
Source: www.ltvplus.com

Staples.com Reviews

We have no reviews of Staples.com yet.
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Social recommendations and mentions

Based on our record, Staples.com should be more popular than Gorgias. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gorgias mentions (2)

  • Getting Started with Shopify Webhooks
    These are fired when a customer creates or updates an issue (complaint or comment) relating to the service they got from your store on Shopify. The two events under this category are disputes/create and disputes/update. One use case for these events is to create and update issues on an external issue tracker like Gorgias. Services like Gorgias have more customer support features built-in than what is available on... - Source: dev.to / over 2 years ago
  • Ask HN: Who is hiring? (July 2021)
    Gorgias | Engineering | Full-time | Worldwide (offices in SF and Paris) | Remote friendly At Gorgias (https://gorgias.com) we build the e-commerce help desk that turns customer service into a profit center. - Source: Hacker News / almost 3 years ago

Staples.com mentions (16)

  • Ex employee gripe
    So I take action. At the bottom of https://staples.com where there's a "Feedback" button, IT GOES NOWHERE!!! Hover over the button. No link, tried a different browser thinking surely there's an issue. Nope, Edge, Firefox and Chrome, same thing... Source: 7 months ago
  • why bestbuy.com charges surcharge for AT&T prepaid refill card in CA?
    But I see target.com or staples.com doesn't charge for same refill card. Source: 8 months ago
  • This is so wrong
    It's the same SKU and its staples.com, what part is not policy? You have to price match it, you are going to have a lot of angry customers if you don't. Also as a customer, if I saw the prices in store and saw the price online I would never go into a store again. Source: about 1 year ago
  • Should MSPs answer auditors questions?
    My favorite question, "do all accounts use MFA?" That is a BROAD question, are they including facebook, staples.com? I mean that would be ALL accounts. Our response would be some variation of, the firewall login is MFA, the VPN login is MFA, the email accounts all have MFA. We list the things we KNOW and leave it up to the client to choose how they answer it. Source: over 1 year ago
  • Business Tradeline Fraud?
    These are typically used for... B2B case... For example.. You might have a tradeline with staples.com and you can get your supply now, and you need to pay them back after 30 days. Source: over 1 year ago
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What are some alternatives?

When comparing Gorgias and Staples.com, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Shop LC - Shop LC is an online shopping website that offers thousands of premium products, including jewelry, gemstones, shoes, ornaments, health and beauty products, fashion items, home décor, lifestyle products, and much more.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Murdoch’s - Murdoch’s is an elite eCommerce store that offers one of the best quality daily life usage products, including clothing, footwear, pet supplies, hardware tools, power equipment, and much more.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Nations Best Deals - Nations Best Deals is an online shopping platform that lets you shop thousands of products with deals and coupons for discounts.