Software Alternatives, Accelerators & Startups

Intercom VS Arc.dev

Compare Intercom VS Arc.dev and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Arc.dev logo Arc.dev

Arc is the remote career platform helping developers build amazing careers from anywhere. Find thousands of top remote developer jobs online all in one place!
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Arc.dev Landing page
    Landing page //
    2023-09-07

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Arc.dev videos

Remote Work For Developers | Why I Invested In Arc.Dev on Wefunder (YC Startup)

More videos:

  • Review - ARC.DEV (FKA CODEMENTORX) REVIEW: ALTERNATIVES AND COMPETITORS FOR 2020
  • Review - Arc 2.0 - The Easiest Way to Find Remote Developer Jobs | Arc.dev

Category Popularity

0-100% (relative to Intercom and Arc.dev)
Customer Support
100 100%
0% 0
Remote Jobs
0 0%
100% 100
CRM
100 100%
0% 0
Job Boards
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Arc.dev

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Arc.dev Reviews

Best Freelancer.com Alternatives For Hiring Developers
Arc.dev uses a strict vetting process like other top-rated online marketplaces. It utilizes various assessment tools to ensure its freelancers are of the highest quality. Unlike Freelancer, where you can hire freelancers for the long and short term, Arc.dev focuses on helping companies hire full-time and long-term remote-working developers. The platform ensures all parties...

Social recommendations and mentions

Based on our record, Arc.dev should be more popular than Intercom. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Arc.dev mentions (19)

  • Just Moved to Vienna
    Hallo Leute aus Österreich! I just made my move to Wien, finally. I am offering my Software Engineering Consulting Services and/or Digital Product Management services to anyone who wants to launch an MVP in the digital space in a short manner, or join/lead a small team. Enterprise-grade stuff (I am ex-IBM CIO), no shady businesses, US entity. My profile: https://arc.dev/@arpad Before going into the Software space... - Source: Hacker News / 3 months ago
  • 💼 50 Tips to Land a Remote Tech Job Based on My 45-Day Journey to 2 Offers
    To be honest, it's another rabbit hole. In my whole experience history with these job platforms, I can 100% backup G2i as I got a dream job there and Toptal, Lemon.io, Turing, and Arc.dev are fine but people have different opinions about them, sometimes they want to charge you a lot, sometimes there is a lack of jobs, etc. It's a thing to consider, but hear this out. - Source: dev.to / 4 months ago
  • Ask HN: Does it help to attend a SaaS conference to get a job in a SaaS startup?
    A 1k USD conference is not worth it for a job IMO. These conferences are pricey because they are good places for people to achieve sales. If you want to go the conference route for networking, instead you should like at cheap-but-sponsored tech conferences. Often there are people on the lookout for potential hires at the various talks/booths. You can chat up the people giving the talks and they will connect you.... - Source: Hacker News / about 1 year ago
  • I am a developer with over 6 years of experience with React. What would be the best place to get related jobs?
    Arc - https://arc.dev/ - apply to be a developer contractor. Source: about 1 year ago
  • Upwork just stole $10k from me
    As a dev I'm happy with Arc [0] & Codementor [1]. I assume clients have a good experience here as well. --- [0]: https://arc.dev [1]: https://www.codementor.io. - Source: Hacker News / over 1 year ago
View more

What are some alternatives?

When comparing Intercom and Arc.dev, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Toptal - Hire the Top 3% of Freelance Talent®. Toptal is an exclusive network of the top freelance software developers, designers, finance experts, product managers, and project managers in the world.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Flexiple - Flexiple helps companies work with top tech talent within 48 hours to 7 days. Our talent are handpicked through a rigorous screening process and are alumni from top tech companies such as Amazon, Adobe, Microsoft, amongst others.

Drift - A messaging app that helps you grow your business.

Indiez - Indiez is a network of talented, emerging designers and developers that businesses can hire straight away.