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Jira Service Desk VS DialogTech

Compare Jira Service Desk VS DialogTech and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

DialogTech logo DialogTech

DialogTech is an end-to-end call attribution and conversion platform.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • DialogTech Landing page
    Landing page //
    2021-12-20

Jira Service Desk

Website
atlassian.com
Release Date
-
Edit details

DialogTech

Website
dialogtech.com
Release Date
2005 January
Startup details
Country
United States
State
Illinois
City
Chicago
Founder(s)
Irv Shapiro
Employees
100 - 249
Edit details

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

DialogTech videos

+ Add

Introducing DialogTech, The Global Leader in Call Analytics and Automation

More videos:

  • Review - I Can Do THAT with DialogTech?! 8 Reports You Aren't Using That Will Transform Your ROI
  • Review - Whiteboard Wisdom: How DialogTech Solved the Call Tracking Dilemma

Category Popularity

0-100% (relative to Jira Service Desk and DialogTech)

Jira Service Desk

DialogTech

Help Desk
100 100%
Help Desk
0% 0
CRM
0 0%
CRM
100% 100
Project Management
100 100%
Project Management
0% 0
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and DialogTech

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

DialogTech Reviews

Best Call Center Software: The Complete List (2020 Update)
DialogTech offers industry-leading call tracking with AI-powered conversation analytics. DialogTech helps businesses drive growth by making calls as measurable and optimizable as clicks. It can integrate calls with martech stack which can optimize for the entire customer journey by passing call data to the CRM, digital marketing tools, and ad platforms.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Jira Service Desk and DialogTech, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Invoca - Call tracking & analytics software

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Marchex - Marchex is a mobile advertising analytics company that connects online behavior to real-world, offline actions.

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