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Jira Service Desk VS Marchex

Compare Jira Service Desk VS Marchex and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Marchex logo Marchex

Marchex is a mobile advertising analytics company that connects online behavior to real-world, offline actions.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Marchex Landing page
    Landing page //
    2023-09-22

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Marchex videos

+ Add

Marchex Dashboard & Reports

More videos:

  • Review - Get to Know Marchex Speech Analytics
  • Review - Quick analysis on Marchex

Category Popularity

0-100% (relative to Jira Service Desk and Marchex)

Jira Service Desk

Marchex

Help Desk
100 100%
Help Desk
0% 0
CRM
0 0%
CRM
100% 100
Project Management
100 100%
Project Management
0% 0
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Marchex

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Marchex Reviews

We have no reviews of Marchex yet.
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What are some alternatives?

When comparing Jira Service Desk and Marchex, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Invoca - Call tracking & analytics software

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

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