Software Alternatives, Accelerators & Startups

LiveAgent VS Show by Animaker

Compare LiveAgent VS Show by Animaker and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Show by Animaker logo Show by Animaker

AI email marketing Tool for Outbound Emails
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Show by Animaker Landing page
    Landing page //
    2023-07-13

Unlock the extraordinary potential of outbound email marketing by embarking on an incredible journey with Show. Prepare to be amazed as you step into the future of email marketing, where cutting-edge AI technology takes center stage. Show empowers you to create campaigns that truly captivate your audience, leaving a lasting impression and driving unparalleled results.

Harnessing the power of AI, Show enables you to craft compelling campaigns that effortlessly resonate with your target recipients. By leveraging advanced algorithms and data-driven insights, you can personalize each communication to deliver a truly tailored experience. This personal touch not only increases engagement but also boosts response rates, ensuring that your messages are not only seen but acted upon.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Show by Animaker features and specs

  • Email Marketing: 10
  • AI Powered Email Marketing: 10
  • CRM: 10
  • Behavior Analytics: 10
  • Campaign Scheduling: 10
  • Email Tracking: 10
  • Auto-Responders: 10

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Show by Animaker videos

Introducing Show: AI Powered Email Marketing Platform

More videos:

  • Review - Show by Animaker Review - Create Personalised Sales Videos for Leads and Improve Your Conversions

Category Popularity

0-100% (relative to LiveAgent and Show by Animaker)
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100
Help Desk
100 100%
0% 0
Marketing Videos
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Show by Animaker.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Show by Animaker

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Show by Animaker Reviews

11 Best Email Marketing Software for eCommerce in 2023
Show's email marketing software for eCommerce stands out with its innovative AI-powered email generation tool, Show AI. Unlike traditional platforms, Show AI utilizes artificial intelligence to generate a wide range of email templates with just a prompt. This cutting-edge feature simplifies the email creation process and offers an impressive array of personalized emails,...
Source: www.getshow.io

Social recommendations and mentions

Based on our record, Show by Animaker seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Show by Animaker mentions (5)

  • Email Subject Lines - Anyone want to help me brain storm?
    This has been a conundrum that I've faced throughout my career as an email/digital marketer. Now it's been a bit of relief since I started using Show. They have a cool feature that allows you to enter prompts and they generate appropriate emails for you. Source: about 1 year ago
  • How would you go about building your own email marketing system like Mailchimp?
    From my experience, focus on your business, not building a platform. Look for an easier solution instead. Buying saves costs in the long run. I was in two minds about the same thing as even I felt MailChimp would be too expensive for me. I did a bit of research and I found Show, a new email marketing platform, and it's been a great experience. Source: about 1 year ago
  • I'm in tech stack hell. I need a crm for multiple businesses, project management, funnel ( for b2c stuff using FB ads) and a cold email solution and knit it all together
    Instead of knitting it all together. I would recommend you use an all-in-one CRM email marketing solution like Show that also offers you in-depth email analytics, Omniscript tracking, deep segmentation, high email deliverability, and much more. Elevate your email marketing game and achieve better results with Show. Source: about 1 year ago
  • Company jumped the gun and sent out 10k emails. Now blacklisted/spam listed the domain.
    Taking it slow and ensuring a smooth transition is crucial when venturing into email marketing. In my experience, using a reliable email marketing/communications platform like Show has been a game-changer. It has consistently delivered on its promises, allowing me to establish a solid foundation for my email campaigns. If you're looking for a trustworthy solution, I highly recommend giving it a try. You can find... Source: about 1 year ago
  • seeking for a video hosting platform
    "Hello, I researched extensively for my own use. I narrowed down my platforms hunt to Show by Animaker and Wistia. Considering the use cases I was looking to solve like In-video Forms, Video SEO since I was planning to have video based Landing pages. I opted for Show by Animaker since they have the highest number of CDN networks. Having more proxies reduces buffering of the videos globally. Also, if you’re... Source: almost 2 years ago

What are some alternatives?

When comparing LiveAgent and Show by Animaker, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dubb - All-in-one sales & marketing video platform

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Biteable - Biteable is an online video and animation maker.