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ManageEngine ServiceDesk Plus VS Chocolatey

Compare ManageEngine ServiceDesk Plus VS Chocolatey and see what are their differences

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Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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  4. » Alternatives

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Chocolatey logo Chocolatey

The sane way to manage software on Windows.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Chocolatey Landing page
    Landing page //
    2023-09-22

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Chocolatey features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Chocolatey videos

+ Add

Chocolatey - The Package Manager For Windows Review

More videos:

  • Review - Chocolatey: A Windows Package Manager?
  • Review - Chocolatey Review

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Chocolatey)

ManageEngine ServiceDesk Plus

Chocolatey

Help Desk
100 100%
Help Desk
0% 0
Windows Tools
0 0%
Windows Tools
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Package Manager
0 0%
Package Manager
100% 100

User comments

Share your experience with using ManageEngine ServiceDesk Plus and Chocolatey. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Chocolatey

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Chocolatey Reviews

Comparing Package Managers
Chocolatey is more established and easier to host a custom repository (plus it runs in the system context). The deployment of applications and especially updating is not as easy as some of the other options, but if cost is an issue, it’s always a safe bet (I tend to include it as standard on an AVD build and then use Azure Runbooks to deploy and update applications by...
Source: andrewstaylor.com
5 Best Windows package manager to use via command line
Chocolatey works for both Windows 10 and 7, it released in 2011, thus it has been around for quite some time now. This makes it one of the largest online repository to download and install various open source and closed source software packages for Windows OS. It offers both community and enterprise solutions. The best thing, one can easily visit the official website of...
Source: www.how2shout.com
6 Best Windows Package Manager to Auto-Update Apps (2020)
The name sounds amusing but you better take this app seriously. Chocolatey has the largest app repository and it supports PowerShell, command line, and even GUI. You name it and Chocolatey has that app. To install, you just need to type the following in command prompt and hit enter.
Source: techwiser.com

Social recommendations and mentions

Based on our record, Chocolatey seems to be more popular. It has been mentiond 252 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

Chocolatey mentions (252)

  • Let’s build AI-tools with the help of AI and Typescript!
    Chocolatey Windows software management solution, we use this for installing Python and Deno. - Source: dev.to / 2 months ago
  • Giving Kyma a little spin ... a SpinKube
    Authenticating with Kyma is a (in my opinion) unnecessary challenge as it leverages the OIDC-login plugin for kubectl. You find a description of the setup here. This works fine when on a Mac but can give you some headaches on a Windows and on Linux machine especially when combined with restrictive setups in corporate environments. For Windows I can only recommend installing krew via chocolatey and then install the... - Source: dev.to / 3 months ago
  • Effective Neovim Setup. A Beginner’s Guide
    On a Windows machine, you can use Chocolatey by running the command. - Source: dev.to / 4 months ago
  • Need Help with getting Haskell onto my Windows Laptop
    I've used WSL2 and GHC/Nix--worked without any issues. However, there is Chocolatey: https://chocolatey.org/. Source: 7 months ago
  • Python Versions and Release Cycles
    For OSX there is homebrew or pyenv (pyenv is another solution on Linux). As pyenv compiles from source it will require setting up XCode (the Apple IDE) tools to support this which can be pretty bulky. Windows users have chocolatey but the issue there is it works off the binaries. That means it won't have the latest security release available since those are source only. Conda is also another solution which can be... - Source: dev.to / 7 months ago
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What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Chocolatey, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Ninite - Ninite is the easiest way to install software.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Scoop - A command-line installer for Windows

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Homebrew - The missing package manager for macOS

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