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ManageEngine ServiceDesk Plus VS Scoop

Compare ManageEngine ServiceDesk Plus VS Scoop and see what are their differences

Project Burndown
Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Scoop logo Scoop

A command-line installer for Windows
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Scoop Landing page
    Landing page //
    2023-08-02

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Scoop features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Scoop videos

+ Add

5 Ice Cream Scoops Compared!

More videos:

  • Review - Hamilton Beach Coffee Maker "The Scoop" Exclusive Review
  • Review - The Scoop: Lateral trainer review
  • Review - SCOOP Review
  • Review - Game Scoop! 698: Spoiler-Free God of War Ragnarok Opinions

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Scoop)

ManageEngine ServiceDesk Plus

Scoop

Help Desk
100 100%
Help Desk
0% 0
Windows Tools
0 0%
Windows Tools
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Package Manager
0 0%
Package Manager
100% 100

User comments

Share your experience with using ManageEngine ServiceDesk Plus and Scoop. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Scoop

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Scoop Reviews

5 Best Windows package manager to use via command line
Furthermore, we don’t need admin rights to use Scoop, I mean no evaluated Powershell or Command prompt to install packages as we do in Chocolatey. However, when it comes to the range of packages available in its repository it couldn’t compete with Choco, moreover, the gist of using Scoop is different. Most of the users use it to get mostly command-line tools such as MongoDB,...
Source: www.how2shout.com
6 Best Windows Package Manager to Auto-Update Apps (2020)
The problem with package management is that the cmdlets are complex. This brings Scoop in the picture. Scoop is a small open-source utility for PowerShell. You need to have a minimum of version 3.0. So, the commands to install software is as simple as scoop install firefox. To install Scoop, you just need to type the following in the Powershell.
Source: techwiser.com

Social recommendations and mentions

Based on our record, Scoop seems to be more popular. It has been mentiond 156 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

Scoop mentions (156)

  • A tour of CLI tools for installing Java and creating projects
    On Windows: scoop is a package maanger which supports Java version management. It provides a Java wiki with detailed instructions. - Source: dev.to / 8 months ago
  • Managing python projects like a pro!
    Scoop is a command-line installer for Windows, aimed at making it easier for users to manage software installations and maintain a clean system. It's designed with developers and power users in mind but can be beneficial for any Windows user looking for an efficient way to manage software. Basically it makes our life easier when it comes to software installation of any sort. Scoop support installation for large... - Source: dev.to / 4 months ago
  • bruhJustLemmeDownloadTheSdk
    Use a package manager! Assuming Windows (since it's the odd one out), get yourself some scoop then just scoop install openjdk. No need to navigate to a website, download bundleware, click next-next-next and accidentally install a virus like some caveman from 1997. This has been a solved problem since ancient times! Source: 7 months ago
  • How easy is it to setup Neovim and Nvchad on windows?
    Should be easy enough, I installed neovim on my windows machine with scoop (you can even get nightly if you want), it's basically a one line install. You can also do a manual install if you want, but you don't have to. It took a little fiddling for me because I wanted to install scoop as well as all applications onto my D drive rather than my C drive, but nothing too crazy. I never got NvChad on my windows... Source: 7 months ago
  • Calibre – New in Calibre 7.0
    I update it with Brew on macOS and Scoop [1] on Windows (but I guess it is included in other package managers such as chocolatey). Of course, a built-in auto-updater would be good, but a packaged version is a nice workaround for me. [1]: https://scoop.sh/. - Source: Hacker News / 8 months ago
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What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Scoop, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Chocolatey - The sane way to manage software on Windows.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Ninite - Ninite is the easiest way to install software.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Just Install - just-install - The stupid package installer for Windows.

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